Dent Doctor

4.4 (589reviews)
83%
290 Telegraph St.,  Reno,  NV  89502
Bot
Shop AssistantSparkles

In operation 23 years, 11 years at this location.

At Dent Doctor we want to make sure you understand the repairs and stay informed. We strive to make this unfortunate event a great experience all the way down to the last detail. I always say "WE MEET BY ACCIDENT"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (589)

Likely to Recommend

Repair Quality

Thank you Dent Doctor for repairing my car back to its original state! I was frustrated when my car was hit and left damaged at work. Dent Doctor was recommended by my co-workers “as the place to go for auto body repair” they were right!!!! Very pleased with my experience… thank you Dent Doctor

Customer Service

Returned Clean

My Experience

Awesome service from everyone

Likely to Recommend

Repair Quality

I am 100% satisfied!! My repairs look amazing!!!! Customer service was amazing!!!! I’ve already referred people To them !!! Thank u Kimberly

Customer Service

I had a great experience with them!! All of them were Professional, kind, and my car came out amazing!! I’ve recommended them to several people!

Likely to Recommend

Repair Quality

Very good work!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did great job on repairs

Customer Service

Friendly team

Likely to Recommend

Repair Quality

The DD used some kind of compound that is eating away at the enamel on my radio. It was nice of them to clean the car, this is damaging the vehicle and lowering its value. I have cleaned the windshield several times and have not been able to get the compound off of the glass. The Insurance company has not done a thing to intervene. The car interior stank of some chemical when I picked it up. The streaks on the windshield show that whoever was assigned to clean the vehicle had no idea what they are doing.

Customer Service

They could not find the file for the vehicle when I dropped it off and had to make a new one. My wife went to claim the vehicle and had to fight with the customer service guy about the insurance company paying. They are great on the phone.

Returned Clean

My Experience

Thank you

My Experience

The door does not open from the inside. I plan to call to see if it can be fixed. I do appreciate the extra early service though. It does look like it's brand new again on that side.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Work done timely and high quality.

Customer Service

Gary was great. My only complaint was uncertainty around how long the work would take. During the initial estimate he said few days. When I dropped it off he said maybe 2 weeks. In reality it took 2 days. It made planning my transportation challenging.

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Dent doctor as being in the business Should have an eye for detail and the way that my car was 1st returned to me was horrible and I cannot believe that it was presented as the finished product. You just want the job done right the 1st time not having. to keep Coming. back and being delayed.

Repair Quality

Twice I had to reject my car because of poor quality. Paint runs, over spray, paint on trim, door handle not right, door not flush, dents in door. When I came back to get my car issues were not repaired. Not sure what was done while my car was in extended repair. When I picked My vehicle a few days ago it was a heavy rain I could not see the vehicle well. The next day when the rain Cleared I could see that the issues were still there. The door handle is still not fixed. There's paint on the moldings that was not cleaned. The dents in the door were not repaired.. I can be in 1st thing on Monday as I have been extremely busy with my son's graduation this week with family So that it could be resolved and fixed properly. Thank you

Customer Service

So far customer service has Always been very nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

They do excellent work and are very pleasant people. I am very happy.

Customer Service

Very nice people.They answered all my questions and were very helpful every step of the way.

Returned Clean

Likely to Recommend

I would still recommend Dent Doctor.

Repair Quality

Extra unopened part left in the back seat. Burned out break light bulb needed replacement. All other repairs seem very good.

Customer Service

Communication throughout the process was poor. Many calls made and not returned. No ETA provided with multiple inquiries.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean