Denton's CARSTAR of Longview

5.0 (265reviews)
99%
4106 US-259 North,  Longview,  TX  75605
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Shop AssistantSparkles

In operation 18 years, 5 years at this location.

**Locally Owned and Operated: Providing Fast, Professional, and Reliable Service** At Denton's CARSTAR of Longview , our dedication sets us apart from other auto collision centers. We believe in getting you back on the road as quickly and safely as possible. For over 20 years, Denton's CARSTAR of Longview has been serving Longview and the surrounding areas. We offer free estimates for all types of auto body and paint repairs, paintless dent repair, color matching, glass replacement, and more. Our highly trained staff is here to help make the repair process seamless.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (265)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles looked like new or better than before. Communication stands out as a major strength, with regular updates via text messages and calls keeping customers well-informed. Timeliness is highly rated, with many repairs completed on schedule or even early. The shop's attention to detail, including vehicle detailing upon completion, and their ability to coordinate with insurance companies are frequently mentioned positive aspects. The clean, professional environment and the team's willingness to go above and beyond customer expectations contribute to high satisfaction levels.
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"... the customer service at Dentons auto body shop was outstanding. I was greeted right away, treated with respect, and everything was explained clearly and professionally. ..." Read more
"... company, which made everything much easier on my end. The quality of the repairs was top-notch. Many thanks to the team for a job well done." Read more
"... were friendly, provided great customer service and performed professional excellent repair of our wrecked car. The repair work needed was professionally explained ..." Read more
"The attention to detail and customer service are above and beyond."
"Im delighted with the repair work done on my vehicle."
"... questions. Repairs took longer than I wouldve liked, but they got it done in the promised timeframe and kept me updated throughout the process. There ..." Read more
"A few days early!"
"It was ready a day early"
"My vehicle was finished on the exact day they said it would be!"
"Was told 10 days, got it back in less than a week"
"... The speed of the repair process was impressive, and the communication throughout was excellent. I especially appreciated how well the team coordinated ..." Read more
"Customer service was exceptional! Super nice staff! They keep you updated on your vehicles progress! They dont leave you hanging and wondering where ..." Read more
"I regularly received text messages letting me know the status and expected completion date daily."
"Communication is always top notch with these folks."
"Excellent customer communication system using regular text messaging to inform of progress and expected completion. ..." Read more

My Experience

Very nice, patient people. Considerate, consistent status updates.

My Experience

Was a quick and easy process to get my body work done. Lisa answered every question I had I got to meet the tech that did the work and my truck looks good as New thanks y’all.

Likely to Recommend

Repair Quality

The timeliness and quality of work is second to none.

Customer Service

Lisa kept me up to date on the progress and expected time of completion. She was great to visit with as well.

Returned Clean

My Experience

They did a great job and as always very nice and friendly personnel! Thanks again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work on non my car with the headlight covers

My Experience

They worked hard to accommodate my work schedule. The truck looks great

Likely to Recommend

Repair Quality

Thanks for the great service. Lisa was wonderful and went above to accommodate my schedule. The truck looks great.

Customer Service

Returned Clean

My Experience

Every single person I talked to was kind, professional, and easy to communicate with! They made this process so easy. :)

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Repair Quality

Customer Service

Lisa, Misha, and Mason were wonderful!

Returned Clean

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I definitely would

Repair Quality

Obey did exactly what they said the would do and done it well no issues

Customer Service

They were great

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They detail cleaned the inside nice!

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Repair Quality

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Very friendly staff and efficient

Repair Quality

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Returned Clean

My Experience

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I already have.

Repair Quality

Customer Service

Returned Clean

My Experience

I would not trust my business with anyone else in Longview. They go above and beyond to make sure they take care of me. Thank you.

Likely to Recommend

Repair Quality

Amazing team in Longview!

Customer Service

Returned Clean

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Repair Quality

Staff was very helpful, timing was good, customer service was excellent.

Customer Service

Lisa and Mason were both very helpful.

Returned Clean

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Repair Quality

Customer Service

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I will 100% recommend this body shop to others!

Repair Quality

Wonderful experience!

Customer Service

Super helpful, and very nice!

Returned Clean

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Repair Quality

Very professional and caring people.

Customer Service

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My Experience

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Repair Quality

I had an outstanding experience with Denton’s CARSTAR in Longview. From the moment I walked in, everyone was friendly, professional, and genuinely cared about providing excellent service. The appraisal process was straightforward, and the front counter staff made everything easy from start to finish. Mason and Lisa were exceptional—they kept me informed throughout the repair, answered all of my questions, and provided outstanding customer service. The quality of the work on my Tesla was top-notch. The repairs were flawless, and it was obvious that great care was taken with my vehicle before, during, and after the repair. When I picked it up, it was spotless inside and out, which was a wonderful finishing touch. If you’re looking for a collision repair shop that takes pride in their work and treats customers with professionalism and respect, I highly recommend Denton’s CARSTAR Longview. Thank you, Mason, Lisa, and the entire team, for a five-star experience!

Customer Service

I had an outstanding experience with Denton’s CARSTAR in Longview. From the moment I walked in, everyone was friendly, professional, and genuinely cared about providing excellent service. The appraisal process was straightforward, and the front counter staff made everything easy from start to finish. Mason and Lisa were exceptional—they kept me informed throughout the repair, answered all of my questions, and provided outstanding customer service. The quality of the work on my Tesla was top-notch. The repairs were flawless, and it was obvious that great care was taken with my vehicle before, during, and after the repair. When I picked it up, it was spotless inside and out, which was a wonderful finishing touch. If you’re looking for a collision repair shop that takes pride in their work and treats customers with professionalism and respect, I highly recommend Denton’s CARSTAR Longview. Thank you, Mason, Lisa, and the entire team, for a five-star experience!

Returned Clean