Desimone Auto Group

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have told everyone about Desimone top quality care.

Repair Quality - 5.0/5.0 -

It was a long wait but worth it.

Customer Service - 5.0/5.0 -

Everyone was proffesional and helpful.

My Experience - 4.5/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Only because of lack of progress communications & longer wait for parts - the repair service & after explanation was good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service for the car and the customer. Curtis is awesome.

Customer Service - 5.0/5.0 -

Excellent. Curtis was kind, communicative, and always kept me in the loop.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Andy was friendly and direct.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Outstanding service, would highly recommend!

Repair Quality - 5.0/5.0 -

Excellent service, really went way above beyond the repairs needed. Very friendly service and always there to answer any questions I had.

Customer Service - 5.0/5.0 -

Excellent service throughout, clear and helpful with everything.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Great job

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Did an excellent job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repairs on my car are excellent.

Customer Service - 5.0/5.0 -

Desimone employees were responsive and professional. Andrew was my POC. He did what he said he would do. Can’t ask for anything more.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The entire process from start to finish was amazing. The staff were very friendly, helpful and accommodating. I would highly recommend DeSimone for any auto service.

Customer Service - 5.0/5.0 -

The entire process from start to finish was amazing. The staff were very friendly, helpful and accommodating. I would highly recommend DeSimone for any auto service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a great experience with this car shop. They really take care of you from start to finish. Everyone there is friendly, professional, and easy to talk to, which made the whole process smooth and stress-free. They kept me consistently updated on the status of my vehicle, so I never felt out of the loop. It’s clear they value their customers and take pride in their work. I’d definitely recommend them to anyone looking for reliable and trustworthy service.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Added fees to my car once they seen I had a high deductible. Taking it to small claims court.

Customer Service - 0.5/5.0 -

Rip off

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

At first glance, it appears to be like new...

Customer Service - 4.5/5.0 -

Slight room for improvement in terms of keeping the customer informed..