Diamond Auto Body & Paint,Inc.
In operation 32 years.
Since 1994, Diamond Auto Body has been the premier choice for collision repair in the Central Valley, specializing in high end vehicle repairs mainly including Mercedes-Benz, BMW, Audi, Porsche, Jaguar/Land Rover, Rivian and Tesla. We’re the topmost recommended collision center by Mercedes-Benz of Fresno, BMW Fresno, AUDI/Porsche Fresno, Fresno JLR and the Tesla Service Center for many years due to an effective working relationship with all of the sales, service and parts associates. In addition, our staff has gone through rigorous training put on by these manufactures and have acquired equipment specified for European vehicle repairs to ensure proper pre-collision conditions. Also, we are currently a I-Car Gold Class professional repair center which is part the top education and training programs in the world. Diamond Auto Body works with all insurance companies and provides a Lifetime Guarantee on all repairs performed. We work on ALL makes and models.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The entire staff was very helpful. From Mary, to Art and Danny. Everyone is very knowledgeable and Iâve trusted their expertise for many years. Thank you - Ruben M
Likely to Recommend - 5.0/5.0 -
I have already recommended Diamond Auto to my mother.
Repair Quality - 5.0/5.0 -
Great repair experience with Diamond Auto.
Customer Service - 5.0/5.0 -
Excellent customer service with Elias and Anthony! I was kept informed of my car?s progress from the moment I dropped off my car to when I was able to pick up my car. Photos, texts, calls, and email were all used to keep me in the loop.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The drop off was great...oscar was nice and explained everything. The pick up was a whole different story...didn't get the guy who helped me, but he was a bit "blah" and rude. Definitely not the same service that I got from oscar.
My Experience - 5.0/5.0 -
Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you very much for repairing the car so well ????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
I was never greeted when I walked in the door. The law states I can go anywhere.
Repair Quality - 0.5/5.0 -
Poor customer service the lowest I have ever had
Customer Service - 0.5/5.0 -
Poor customer service the lowest I have ever had
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had to go back to fix additional problem, but it was fixed quickly
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service from Diamond was unparalleled! My car looks good as new. Thanks again!!
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
There wasn't much to repair.
Customer Service - 1.5/5.0 -
It took way too long to get small repairs done. The bill was for a detail but my car was obviously taken to surf thru car wash. I know this because they left the bag in the passenger seat. If insurance wasn't paying for I'd be outraged to pay for a "detail".
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car wasnât ready when promised by. I get that sometimes parts are hard to order but Iâve never received a call from Diamond about a delay. When I called Diamond two weeks after promised time, I was told the car would be ready at the end of the day for 5 days including the weekend. The only reason why this upsets me is because I borrowed a rental for over a month and I returned the car on the day it was promised and it still was not ready. I ended up paying another $600 for a rental because the car was not done when promised. My girlfriend called multiple times and spoke with several staff members and they were very rude and snobby. I have a reason to be mad is because my car wasnât ready and I was very frustrated and told different answers everyday and that my car âmightâ be done at the end of the day. I hope this gets taken into consideration because the satisfaction that I got from this place was not a good one!
Likely to Recommend - 0.5/5.0 -
Customer service was the most disappointing and I hope this gets taken into consideration. I don?t like how they treated me or my girlfriend when we inquired about the car every day after the peomised day! No one gave us a definite answer and they kept saying it will be ready at the end of the day for a week and a half! That?s way too long and no one seemed to take it into consideration that some people may only have one car and a rental is very expensive!
Repair Quality - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good with customer service
Customer Service - 5.0/5.0 -
They really care about there Customers