Diamond Auto Body & Paint,Inc.
In operation 32 years.
Since 1994, Diamond Auto Body has been the premier choice for collision repair in the Central Valley, specializing in high end vehicle repairs mainly including Mercedes-Benz, BMW, Audi, Porsche, Jaguar/Land Rover, Rivian and Tesla. We’re the topmost recommended collision center by Mercedes-Benz of Fresno, BMW Fresno, AUDI/Porsche Fresno, Fresno JLR and the Tesla Service Center for many years due to an effective working relationship with all of the sales, service and parts associates. In addition, our staff has gone through rigorous training put on by these manufactures and have acquired equipment specified for European vehicle repairs to ensure proper pre-collision conditions. Also, we are currently a I-Car Gold Class professional repair center which is part the top education and training programs in the world. Diamond Auto Body works with all insurance companies and provides a Lifetime Guarantee on all repairs performed. We work on ALL makes and models.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional, kept us informed of progress. Always on time. Their work is the best. Many years ago we were rear ended. The frame was bent. Rather than attempt to fix they took the car off of the frame and put a new frame in place. There was not a single issue, a perfect job. I would never go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time , kept me informed on the progress. Work done was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff were very responsive and extremely courteous. Whether it's selection at the hiring process or training. You have a great team. I was fully informed of your timeline and received regular updates. Staff went above and beyond my expectations from reception to final walkaround. Excellent service. I will definitely recommend Diamond. Thank you
My Experience - 5.0/5.0 -
First off THANK YOU to the Diamond team for their spectacular work to repair the front end of my car. They were absolutely professional, from the moment I called to set up my appointment, the walk around, the communication of updates and the pick up date. I have a 2015 Mustang GT Premium, I was very skeptical of where to take my vehicle because you hear so many horror stories about shops and I adore my car so much but we found this shop AND everything went so much better than expected. The results left me speechless, I’m so glad I was able to trust them with my car. Fell in love with it all over again. I 10000% recommend.
My Experience - 5.0/5.0 -
Service was quicker than expected and I appreciate Anthony for giving me a decent price! Thank you all your making my car look brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Best
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the text & call updates. My car looks great! 💖 Thank you to all who worked on it & helped in the process.
Likely to Recommend - 5.0/5.0 -
Will recommend.
Repair Quality - 5.0/5.0 -
Everything was handled perfectly.
Customer Service - 5.0/5.0 -
Everything was handled perfectly.
Returned Clean
My Experience - 5.0/5.0 -
Very nice staff and did a great job!!! I always use them!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Diamond is the best body shop ever!
My Experience - 5.0/5.0 -
Misty is very courteous and excellent at communicating and keeping the customer aware of updates on a timely basis. The Diamond Auto crew does an excellent job in auto body repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
Misty is professional and proficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love the work very nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The staff were very professional with the exception of one receptionist whose name starts with M….rude, to everyone she communicated with. Marcus was very good. However, I do not agree with the manner in which I was given the original estimate and the final. I was told it would take an hour and max 2 hours unless a new sensor was required and the time frame would be longer as it would need to be painted. I completely understood that. When I arrived for the appointment, it was stated I would be required to pay for 3 hours of labor regardless. That is not acceptable. The work was completed within one hour and sat in the parking lot with no notification. I walked the area and checked on the vehicle myself. After 2 hours I asked for status. It was complete. Not sure of the quality of work. The sensor was glued back in and working. However, it is noticeable and appears two other sensors are loose and not completely flush.
Likely to Recommend - 2.5/5.0 -
I have mixed emotions. Very professional staff in general but I don’t like to be charged unnecessarily. (That gives dishonesty). The work performed was nothing but removing a bumper and glueing an existing part in place.
Repair Quality - 2.5/5.0 -
Repair was fine. However, was quoted for maximum amount of labor if a part was needed. The part was not needed and I was still charged for the full amount of labor. I was there saw when the vehicle was completed. When asked, I was told that is how the software program works. I know the software only works by the information that was input. I feel I was over charged for labor charges unnecessarily. I get if I’m quoted 1 hour and the technician is efficient and completes the work sooner it is still 1 hour labor. But to be charged 3 hours of labor for a one hour job is not acceptable.
Customer Service - 4.0/5.0 -
Marcus was very professional and tried to be politically correct. One of the girls at the front desk was really good. The other gal with a name that’s starts with M was not professional to any customer in the shop or on the phone. Very short when spoken to with a rude tone attitude .
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a really good job
Repair Quality - 5.0/5.0 -
The repairs were done flawlessly. I didn’t recognize my car it looked completely brand new.
Customer Service - 5.0/5.0 -
Misty stayed in constant communication with me. She provided honest timelines and took care of my every question.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The work done on my spoiler could not be seen. Just what I wanted. It looked perfect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
TOPSHELF
Customer Service - 5.0/5.0 -
TOPSHELF
My Experience - 5.0/5.0 -
Thank you guys for everything