Diamond Automotive, Inc.

4.9 (1,181reviews)
98%
2404 SW 58th Avenue,  West Park,  FL  33023
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Shop AssistantSparkles

In operation 37 years, 34 years at this location.

Diamond Automotive is an independent collision repair center that has been serving the community since 1989. Our goal is to provide high quality repairs in a timely fashion. We strive to provide a high level of customer communication nonstop throughout the repair process including text messages, email, and phone calls with all vehicle owners. We want to ensure our customers vehicles are repaired exceptionally and go beyond the customers expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Call
Email

Reviews (1,181)

Customers say
Overall Customer Satisfaction
Customers consistently praise Diamond Automotive for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the shop's commitment to keeping customers informed throughout the repair process via calls, texts, and emails. Repairs are frequently completed ahead of schedule, with vehicles returned clean and detailed. Customers appreciate the courteous, patient, and knowledgeable team, often describing their cars as looking brand new post-repair. A few customers noted areas for improvement, including occasional communication gaps, minor cleanliness issues upon vehicle return, and isolated instances of incomplete repairs — all drawn directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"... repair! The team was professional, efficient, and the quality of work exceeded my expectations. I highly recommend them to anyone looking for trustworthy auto service." Read more
"... Diamond techs were very quick in repairing my vehicle. You can't even tell it had been hit. I recommend Diamond to anyone who needs top-quality work done." Read more
"Diamond Automotive did an amazing job fixing my car.they delivered the repair a few days earlier than promised, and the work is flawless. Highly recommend !"
"No quality control. Had to go back a second time."
"I was told it would take approx 1 week to be completed It was done in 3 days. Exceptional."
"... A+ to Diamond for taking care of my son's vehicle. Vehicle was fixed and returned to us 3 days earlier than expected. Thankyou..." Read more
"... Very happy with the quality of work and the fact the repairs were done on-budget and ahead of schedule. Staff communicated the progress to me on a daily ..." Read more
"Very pleased with the time taken to repair my vehicle. Good job!"
"Even though they told me my car would be fixed in two days and it took more than two days, I was satisfied with the work done, ..." Read more
"Amazing service they let you know exactly whats happening with your car through out the time its being fixed. Thank you so ..." Read more
"... excellent each time I called,and when they call me.They answered my question before I ask them that but me at ease. ten star." Read more
"They were professional and kept me informed every step of the process."
"Communication was awesome! Service was fast and efficient. Completely satisfied"
"Great service constant communication and can follow repair via website 100% recommend"

Likely to Recommend

Repair Quality

The service was on point and they fixed the car really fast… Thank you Nelson

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very great honest company b Also very respectful The did great work my car looks"OUTSTANDING"!!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was very satisfied with the work and the staff was very kind

Customer Service

I was satisfied with the service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend this facility

Customer Service

Everyone was very helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Manny was friendly, knowledgeable, and helpful. The receptionist was also friendly and efficient. They created a pleasant atmosphere. The car is running perfectly; it was finished within a very reasonable time. Im a happy camper!

Likely to Recommend

Repair Quality

Customer Service

Work was done quickly and beautifully; communication was very good. Manny was my contact person he was knowledgeable,helpful and friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional very respectful would recommend

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Nicolas and the team were great! Very responsive and knowledgeable about the car and estimated the time frame perfectly. Definitely recommend!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As of now everything seems ok.

Likely to Recommend

Repair Quality

Except for the finder being loose, which snapped into place and scratches on the lower front bumper everything seems ok, I would like it touched up

Customer Service

Answered already

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very polite. My process manager Willie Perez was very informative and kept me up to date on the progress of my vehicle. My vehicle was ready ahead of schedule, I was very impressed with Diamond Automotive. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Amazing service! Clear and transparent communication with results exceeding my expectations!+

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Effective time and they managed to meet the deadlines exactly as they said they would. I appreciated the fact that they send updates on how the repair is going.

Likely to Recommend

Repair Quality

Great customer service and very knowledgeable technicians. They really outperformed my expectations

Customer Service

No doubt that these guys are pros

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Es un excelente taller, buen servicio, excelente personal, Victoria y Nicolás fueron los encargados de mi vehículo y realmente les doy un 10/10 en calidad y servicio

Likely to Recommend

All good

Repair Quality

All good

Customer Service

All good

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely!

Repair Quality

Always great service and on-time delivery

Customer Service

Great communication throughout the repair process

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very responsible and professional Nelson is a good assest tk your company.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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