Diamond Automotive, Inc.

4.9 (1,202reviews)
98%
2404 SW 58th Avenue,  West Park,  FL  33023
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Shop AssistantSparkles

In operation 37 years, 34 years at this location.

Diamond Automotive is an independent collision repair center that has been serving the community since 1989. Our goal is to provide high quality repairs in a timely fashion. We strive to provide a high level of customer communication nonstop throughout the repair process including text messages, email, and phone calls with all vehicle owners. We want to ensure our customers vehicles are repaired exceptionally and go beyond the customers expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Call
Email

Reviews (1,202)

Customers say
Overall Customer Satisfaction
Customers consistently praise Diamond Automotive for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the shop's commitment to keeping customers informed throughout the repair process via calls, texts, and emails. Repairs are frequently completed ahead of schedule, with vehicles returned clean and detailed. Customers appreciate the courteous, patient, and knowledgeable team, often describing their cars as looking brand new post-repair. A few customers noted areas for improvement, including occasional communication gaps, minor cleanliness issues upon vehicle return, and isolated instances of incomplete repairs — all drawn directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"... repair! The team was professional, efficient, and the quality of work exceeded my expectations. I highly recommend them to anyone looking for trustworthy auto service." Read more
"... Diamond techs were very quick in repairing my vehicle. You can't even tell it had been hit. I recommend Diamond to anyone who needs top-quality work done." Read more
"Diamond Automotive did an amazing job fixing my car.they delivered the repair a few days earlier than promised, and the work is flawless. Highly recommend !"
"No quality control. Had to go back a second time."
"I was told it would take approx 1 week to be completed It was done in 3 days. Exceptional."
"... A+ to Diamond for taking care of my son's vehicle. Vehicle was fixed and returned to us 3 days earlier than expected. Thankyou..." Read more
"... Very happy with the quality of work and the fact the repairs were done on-budget and ahead of schedule. Staff communicated the progress to me on a daily ..." Read more
"Very pleased with the time taken to repair my vehicle. Good job!"
"Even though they told me my car would be fixed in two days and it took more than two days, I was satisfied with the work done, ..." Read more
"Amazing service they let you know exactly whats happening with your car through out the time its being fixed. Thank you so ..." Read more
"... excellent each time I called,and when they call me.They answered my question before I ask them that but me at ease. ten star." Read more
"They were professional and kept me informed every step of the process."
"Communication was awesome! Service was fast and efficient. Completely satisfied"
"Great service constant communication and can follow repair via website 100% recommend"

Likely to Recommend

Repair Quality

Willie and the team was great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A job well done, over and above what you had to do my vehicle came out, pristine clean cleaner then I dropped it off they even did my rims. I hadn’t had a chance to do them in a while, but the employees take pride in what they do. And it’s easy to see, thank you very much For all the hard work they put in caring for my vehicle. Definitely over the top service.

Likely to Recommend

Repair Quality

Great workmanship, my vehicle looks showroom new.

Customer Service

Super courteous and compassionate to the customers needs.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Willie was in constant contact with me while the work was being completed. Excellent communication skills!

Likely to Recommend

This is the 3rd time i have selected Diamond for repairs. Very satisfied

Repair Quality

Great customer service! Thanks Willie

Customer Service

Professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good job

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Yes I am completely satisfied . Thank you

Likely to Recommend

Repair Quality

The bumper replaced is not totally aligned with the trunk.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Perfect

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nicolas was very helpful and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Of course

Repair Quality

They have awesome customer service and also they do a well done job on your car. It may fast and I appreciate that.

Customer Service

They was very pleasant

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very friendly and professional. Communication about the status of the repair was excellent.

Customer Service

Professional and friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very satisfied with the work done in my car. Excellent job. Willie was very professional and provided exceptional customer service. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job but I had the air caps on my tires replaced. I'm not sure why this occurred.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very diligent, great communication skill totally recommend for services

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As usual a great job

Likely to Recommend

They did a great job

Repair Quality

Very satisfied

Customer Service

Very professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Continue doing what you’re doing. Customer Service was excellent and the repair work was impeccable. Thank you

Likely to Recommend

Repair Quality

Excellent customer service and quality work on my car

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fabulous customer service

Likely to Recommend

I've already told two people, and I only had my car back for2 days I couldn't imagine going anywhere else.And I will highly recommend it

Repair Quality

Fabulous customer service

Customer Service

Very quick response, very thorough. All I could ask for as far as dealing with a company. Absolutely great

Kept me Informed?

Yes

Ready on Time?

Yes

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