Dick Genthe Chevrolet

4.5 (355reviews)
86%
15600 Eureka Rd,  Southgate,  MI  48195

In operation 59 years.

Dick Genthe Chevrolet is a full service automobile repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (355)

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Totally satisfied with how the car came back.

Customer Service

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Repair Quality

We were very pleased with the entire experience. Everybody was very personable, efficient and communicated the process in a speedy, clear method. Ours needs were met and the finished work very well done.

Customer Service

Maria, Jen and Taylor were so friendly and very efficient in processing the repairs of our vehicle. They kept us well informed every step of the way and we had complete confidence in their abilities to ensure a stress free experience. Your fortunate to have them in your employment..

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Repair Quality

Customer Service

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Repair Quality

Was not kept up to date on repairs, job took much longer than estimated, and worst of all, the job was not done correctly.

Customer Service

Not good at keeping customer updated.

Returned Clean

Likely to Recommend

Very professional

Repair Quality

I was totally satisfied with the work done on my vehicle. The work was superb.

Likely to Recommend

The team of ladies in the body shop office made my experience SO easy. They took care of everything for me and kept me updated on parts that were ordered. I can't thank Jen and her team enough! Not to mention the employees who repaired my vehicle...looks like it did when I purchased it 1 year ago! Phenomenal job team!

Repair Quality

Customer Service

Likely to Recommend

Excellent place to do business with.

Repair Quality

Our vehicle was in the body shop, but our insurance carrier totaled the vehicle.

Customer Service

Communication was excellent.

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Repair Quality

Customer Service

when i called and explained the guy who took the pics of my car offered a free rental (i did not ask for one) he offered so i did not make arrangements to get one on my own, when they called to say i could bring the car in, she said ( the lady to the left of the front desk of the body shop dept)they are not in the business of giving stuff away for free or else they wouldn’t have a business, she eventually checked with someone and said i could use a loaner car at no charge. i thought that was extremely unprofessional and rude, the older gentlemen at the car rental desk was a complete jerk, and rude! asking me if i knew where the blinker was at while getting in the car, and when i returned it, he was even worse, asking/accusing me if i brought it back the same way it was given to me and had a full tank of gas! which i let him know i filled it up before i came in. I was very shocked at how he treated me. i just embarrassed and literally turned around a walked out without even saying thank you or good bye. i have been at the dealership many times for oil changes and stuff and have always received amazing service.

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Repair Quality

Customer Service

Returned Clean

My Experience

The work by the body shop was great. Communication and letting me know what was going on was not great.

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Repair Quality

I appreciate the team and the quality of the work performed on my vehicle

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Repair Quality

Customer Service

People are nice and kind

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean