Dick Genthe Chevrolet

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 4.0/5.0 -

Once again, first person I saw (2 ratings), second time there ( Ashley, a10 in service.

Repair Quality - 4.0/5.0 -

First trip to set up repairs, no following notice on hearing back from a repair date or cost. Second trip to the dealership was great.

Customer Service - 3.5/5.0 -

First person was acting like I was bothering her. Second trip (around 3 weeks later), Ashley was my second visit representative and she was great.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 0.5/5.0 -

My insurance was charged over 35,000.00 for repairs to my car and it was not fixed properly and I tried to tell Don about the issues when I came to pick my car up but he didn’t care and said the car was perfect. IT was not and is currently in another dealership being fixed for the issues they did not fix.

Repair Quality - 1.0/5.0 -

The car broke down day after pick up and all kinds of electrical problems. No communication from them , poor customer service.

Customer Service - 0.5/5.0 -

Don has a horrible attitude and no sense of urgency or compassion at all and reeks of alcohol.

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Likely to Recommend - 5.0/5.0 -

I tell all my friends who own Chevys their the only place to go

Repair Quality - 5.0/5.0 -

Great job once again wouldn't take my car anywhere else

Customer Service - 5.0/5.0 -

Great customer service they're right on the ball

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

As long as they had my car and didn't communicate with me about the process

Repair Quality - 2.5/5.0 -

It too long for parts to finish my car.. They had my car since 1.17.22 and I didn't receive it back until 3.8.22

Customer Service - 3.5/5.0 -

They were pretty helpful when I called in

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Every Happy great job got my car back fast looks brand New! Thank you 😊

Customer Service - 5.0/5.0 -

Very happy

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Down in the body shop is such a fantastic guy I've been there three or four times they have my car repaired and he's always very good at what he does I want to say thank you I would bring it there again every time hopefully there won't be another time and the service is spectacular

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Your body shop is second to none

Customer Service - 5.0/5.0 -

Don in The Body shop Could not have done or gone out of his way to help me anymore

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Everything was almost perfect but my driver's side door is a little crooked.

Customer Service - 4.0/5.0

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Likely to Recommend - 5.0/5.0 -

Everyone was very pleasant and helpful

Repair Quality - 5.0/5.0 -

Very happy with the service as my car was done sooner than what they told me I was very happy thank you very much

Customer Service - 5.0/5.0 -

Very pleasant

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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