Dick Genthe Chevrolet
In operation 59 years.
Dick Genthe Chevrolet is a full service automobile repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Keep up the good work
Repair Quality - 5.0/5.0 -
Very Courteous And polite Service area was awesome
Customer Service - 5.0/5.0 -
All around awesome Awesome experience for a change
Returned Clean
Repair Quality - 3.5/5.0 -
The work done was great but the time it took to get my vehicle fixed was, in my opinion, way too long.
Customer Service - 5.0/5.0 -
Lauren was super friendly, as well as super apologetic regarding the time it was taking to get my car repaired.
Returned Clean
Kept me Informed?
No
Likely to Recommend - 2.5/5.0 -
Due to minimal communication and length of time to give an estimate. I went before here and it was not this long at all.
Repair Quality - 3.5/5.0 -
It took almost a month of them having our car until the estimate was finally done and came back as totaled. I kept checking weekly, which I don’t think they were too fond of, but I wanted to get updates. At the end, David was keeping in contact with me. My husband was not too thrilled about how long it was taking. So I had to be a pest and call weekly to get update updates. I replied a lot was wrong with it, but I just thought it took really long to get this estimate and I ended up having to pay another month on my car and then three days later the estimate was done.
Customer Service - 3.0/5.0 -
Did not keep in contact with us in the beginning until like the last week they had my car and I had it almost a month
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Our friends and family do a lot of business here but after this they are all as surprised as we are as to the treatment. We have pictures to show and then to be told I didn't point it out so it's my fault. Just unbelievable
Repair Quality - 0.5/5.0 -
Unfortunately, what started out great turned into a awful ending. We brought our car in to be fixed. Upon my husband bringing home right away I noticed a few scuffs. I called with mins and were told to bring it back up. My husband did and Dave Dunkin first implied more then once we were trying to be fraudulent which I thought was awful to begin with, then when asked for notes he said they disappeared, then said he only fixed what I pointed out. When I brought my car in he had me fill out paperwork in the office while he went out and took pictures. Then said well tech isn't here so nothing I can do but call state farm to reopen it. To be talked to like that and then to not have the job done correctly was sad and maddening
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Service was great after it got in the shop, but it took 3 weeks to get the parts
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything went smoothly, no complaints
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So far everything went well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied. Staff was very friendly and the work they did was great.
Customer Service - 5.0/5.0 -
Very good. Friendly and went over any questions I had.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Nope. 30yrs ago you guys were great. Never again will I bring or buy another vehicle from this dealership.
Repair Quality - 0.5/5.0 -
Extremely disappointed on the whole experience. I will not consider Genthe Chevrolet for any future work.
Customer Service - 0.5/5.0 -
Absolutely not. First, the girl who took my claim in November did nothing with it. It wasn't until end of January that another girl calls and says we have to start the process all over because the first girl didn't do her job. It took until March to even get my car into the shop!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lauren and Dave were fantastic. Dave was friendly and informative every step of the way.