Dick Genthe Chevrolet

4.5 (357reviews)
87%
15600 Eureka Rd,  Southgate,  MI  48195

In operation 59 years.

Dick Genthe Chevrolet is a full service automobile repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (357)

Likely to Recommend

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Best service ever!

Customer Service

Best service ever!

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Repair Quality

David was great, and my repair looks great and was timely, but since the mirror was replaced, my side lane warnings got messed up. I noticed this once I left the dealership. Called them immediately, and even spoke with David a few days afterwards. He said they were trying to figure out how to rectify the situation. Been two weeks and haven’t heard anything. I’ve had to turn off my sensors as it was dangerous to drive with them on. Disappointing.

Customer Service

Same comment as before

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Repair Quality

The running boards are under the rockers to much about 1 to 2 inches

Customer Service

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Repair Quality

The personal interaction with Dave at the body shop was really pleasant and helpful. The duration of the repair was about a week, far less than what friends were telling me to expect, given their experiences at other places. It was a bonus to not have to deal with the adjuster myself, and I am very happy with the repairs that were made.

Customer Service

Returned Clean

Likely to Recommend

As noted above, I would have given a 10 but due to the circumstances noted above, an 8 is the best I can do.

Repair Quality

I would give a 10 with how fast the body shop did the repairs, but with a couple parts on back order, the wrong part being sent, and the pictures having to be re-taken due to previous employee being fired and not up loading pictures is the reason for the 8. It took almost 6 weeks for the whole process to be completed.

Customer Service

Customer service was great with updates, and I can't remember the new employee that took over from the previous one who got fired did the best he could with all of the problems associated as noted above.

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Repair Quality

Good job

Customer Service

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The owner is great

Repair Quality

only after speaking with the owner of the company. He listened and did what was right

Customer Service

lack of communication and not helpful until after I spoke with the owner

Likely to Recommend

Repair Quality

Dave was outstanding. Very professional.

Customer Service

Dave truly cared and showed interest about our concerns. Very responsible.

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My Experience

The entire experience was smooth and I am very happy with it. Thank you.

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Repair Quality

I was kept informed of the progress the entire time.

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Repair Quality

I waited 4 months to get my car repaired and was because of numerous phone calls

Customer Service

Returned Clean