Dick Hannah Collision Center

4.6 (5,374reviews)
90%
13301 NE Fourth Plain Blvd,  Vancouver,  WA  98668
Bot
Shop AssistantSparkles

In operation 77 years, 7 years at this location.

Family. Integrity. Respect. Purpose. These four simple words, our core values, are the guiding principals of our business. As one of the largest vehicle repair centers in the area, our pros at Dick Hannah Body Shops will repair any make or model of vehicle back to pre-loss condition. Experience nice in the repair business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Subaru
Tesla
Toyota

Reviews (5,374)

My Experience

Vehicle wasn't finished.

Likely to Recommend

typical body shop poor customer service

Repair Quality

Car still isn't done yet.

Customer Service

Returned Clean

My Experience

I was very pleased with the updates. The car looks exquisite and my engineer husband gave a perfect approval check. You have our business. Thank you so much. Edie Dietzen

Likely to Recommend

Repair Quality

Customer Service

I would select very satisfied.

Returned Clean

My Experience

Tyler did a wonderful job of coordinating and communicating during the entire process. Our2016 Honda is like new again. Thank you.

Likely to Recommend

Repair Quality

Didn't notice until back home that front of car was covered in white specks. Very hard to get off and very disappointing.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tardaron demasiado tiempo para reparar mi carro mas de 2 meses

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Didn't really feel that my car was given any real attention. We were in from an accident so only dealt with the estimator.

Customer Service

Only dealt with estimator. Front desk ladies were courteous.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

First they didn't meet first due date ,and after that they missed second due date which was supposed to be yesterday. It's cost me extra $120 for renting a car extra days.I also want to tell that I am very satisfy and thankful for work done on my car . Thank you very much !!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

No thanks. Not happy at all. Yes, my car was fixed but, not happy with the overall experience and the final/finish off my car. I will not use Dick Hannah collision again.

Likely to Recommend

Repair Quality

Customer Service

There were communication issues that ended up costing me both time and money

Returned Clean

My Experience

My car was hit on the left rear quarter panel., we chose Dick Hannah to fix the car. The car was brand new! Thought it would be fixed like new, as that's what was promised to us at the time! Since then we had to return the car twice for other damage that the repair shop created! We are so very unhappy. We have lost time traveling to either picking up the car and having to either bring it back to be done right. Still not fixed right!! So disappointed in Dick Hannah Collision! Hopefully when they call again to say the car is ready again it's done right! Would be most helpful to talk to someone who cares because obviously at this point no one does otherwise it would be repaired by now! Lots of waisted time for us

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

They didn't call me back about fixing the light. Or the clips

Likely to Recommend

Repair Quality

They didn't call back on the parts that where bad.

Customer Service

My Experience

Missing parts! bed body alignment! Car should be done 7 days ago! This is second time I'm bringing car and second time there's problems! I asked specifically double check everything but nothing was checked and that's why there's a problems! I guess I was right the first time! can trust you guys should of went to different Body Shop! I feel sorry for other customers who doesn't know or who don't know how to check cars! I'm not satisfied! :-(!

My Experience

Likely to Recommend

Repair Quality

Customer Service

good job. fast & easy

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Rushed

Customer Service

Returned Clean