Dick Hannah Collision Center
In operation 77 years, 7 years at this location.
Family. Integrity. Respect. Purpose. These four simple words, our core values, are the guiding principals of our business. As one of the largest vehicle repair centers in the area, our pros at Dick Hannah Body Shops will repair any make or model of vehicle back to pre-loss condition. Experience nice in the repair business.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I would like a copy of your estimate of the damage since u could see inside , is this possible. ....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ready on Time?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The end product is unacceptable; dents are still visible. Car is returning next week. This will take a lot of time and effort on my part and I am very disappointed in the Dick Hannah name right now.
My Experience - 0.0/5.0 -
Project took an extra few days than expected... Not perfect but understandable. The car wasn't cleaned completely from the project (smudges from grease and adhesives, back wasn't vacuumed, exterior seem of the rear window left not detailed). Seem of paint in wheel well looks drippy. Generally not disatisfied given its a lease, simply providing feedback.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone in the department was great, especially our tech Chuck! He walked us through the process from start to finish and made the experience of having to have our new car repaired as smooth and pain free as possible! We will DEFINITELY recomend Hannahs collision repair services to our friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lenny went above and beyond to ensure our vehicle looked and performed to pre accident condition.
Customer Service - 5.0/5.0 -
Chuck was personable, knowledgable, and communicated well
Returned Clean
My Experience - 5.0/5.0 -
Your teams did an excellent job from the front service, repairs and get the vehicle ready to be pick up. Great communication option to update me when vehicle are ready. Overall, I'm really happy with the service. Thanks to all of your teams.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Nope. Because we have a bad experience. No one even say sorry for the delay or something or can we offer something that make you happy? No one...
Repair Quality - 1.0/5.0 -
It took them over a month to fix our car. every time we give them a call, no one could give us a straight answers what's going on our car. They said that they will us us a call but but no bother to call us back. We have to give them a call eveytime. So finally after a MONTH of waiting they said that our car is ready to pick up, even our insurance company call us that it is ready to pick up. As soon a we got there, its not even ready. are you serious? We even call them first to comfirmed before we go there, we called and then we got there. It's not ready. We have to wait the next day to pick up. who ever was working on our car and the girl that i talked to on the phone and i know who's those people. Has really bad customer service. It was a bad experience. We will never take our car there anymore. It was rediculious. We took pur car there before but it wasn't like this bad customer service. im not sure what's going there there. Seems like it's getting worst customer service. ,
Customer Service - 1.0/5.0 -
Bad customer service. Took the a month and over to fixed our car. Supposed to be only 9days.
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I wish there was a 0 selection because I would have chosen that. Matt Parker doesn't represent your company well and treats his customers like garbage. He was supposed to order my parts and call me back at the beginning of the next week. I called him 2 weeks later and he forgot about my repairs. I won't come back to your collision center again and I will tell everyone I know about my experience.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Before I dropped off my car I asked them if it was okay that I leave my car there while I traveled out of the country for five days. They said that was fine. I told him what day I would be back to pick up my car. They did not fix my car until the day after I returned which was inconvenient to my schedule and caused me to be an entire day without a vehicle. They had my car for five days and did not fix it.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already been recommending dick Hanna to everyone that will listen
Repair Quality - 5.0/5.0 -
Send collision repair with Dick Hanna they will always be my go-to repair shop.
Customer Service - 5.0/5.0 -
Good communication went the extra mile