Dick Hannah Collision Center
In operation 77 years, 7 years at this location.
Family. Integrity. Respect. Purpose. These four simple words, our core values, are the guiding principals of our business. As one of the largest vehicle repair centers in the area, our pros at Dick Hannah Body Shops will repair any make or model of vehicle back to pre-loss condition. Experience nice in the repair business.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everyone there was professional, friendly,and helpful. The work they did to our Kia was exceptional and I would highly recommend the Dick Hannah Colision center
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I interacted with - especially Chuck, the estimator - was extraordinarily eager to meet my needs and to satisfy any questions or concerns I had. Although I hope to not require collision repair services again, I will certainly return to DHCC if the need arises.
My Experience - 0.0/5.0 -
This the third time my truck HAD to go into the shop for repairs since August of 2014 ( over $10,000.00 of parts and labor); I asked that my truck to be clean well enough to be on the showroom floor; that did not happen, why?
Likely to Recommend - 3.5/5.0 -
the work was good but the cleaning was poor.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was handled very well. Chuck is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
always great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
I am satisfied with the work so far but it is not complete. I am wating for a missing part.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! The only thing that would have Helped would be when the text messages that say When your car is estimated to be finished, make Sure you say that you will call when it is com Plete or have the customer call to make sure It's complete before they come get their car.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Was on vacation from the 2nd-6th and told my car would be repaired in that time frame. Got back and they said they didn't even get my parts in yet. Changed date of completion to the 13th, then they ordered the wrong fog light. Said it would be completed the 15th. Didn't get an update so finally got my car back the 16th with no replaced fog light and they would let me know when it comes in. Also their is still a larger gap where my hood meets my bumper on one side when compared to the other side so may need to be looked at again..
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
It took far too long to complete.
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chuck was a pleasure to work with and I trusted him every step of the way.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really everyone I dealt with from front desk gals to John and other staff were professional and friendly and patiently listened to my repair concerns. Loved the text updates. Only thing-no direct way to reach the collision center when calling the Dick Hannah tel # though parts dept was always nice enough to transfer me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
john Curtis was extremely helpful, courteous and professional throughout the entire repair process.