DNA Automotive
In operation 16 years.
DNA- HAS BEEN PROVIDING GOLD CLASS SERVICE TO THE COMMUNITY OF SAN RAFAEL SINCE 2010, CUSTOMER SERVICE IS OUR #1 PRIORITY FOLLOWED BY SUPERIOR CRAFTMANSHIP AND QUALITY OF REPAIRS,OUR TECHNICIANS ARE I-CAR CERTIFIED AND WE OFFER A TOTAL ONE-STOP SERVICE FACILITY WITH A MULTI DIMENSION OF REPAIRS FROM ALUMINUM TO LEAD WORK ON RESTORATION OR COLLISION FRAME AND SUSPENSION ,DETAIL,GLASS ,ELECTRICAL ,THE LIST GOES ON FROM BUMPER TO BUMPER ONE STOP......
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 4:00 pm |
Likely to Recommend - 5.0/5.0 -
I hope I don’t have to :)
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Will was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great support and communications from staff along the way. My car looks great, thanks DNA Automotive team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service. My car looks great, brand new! DNA went above and beyond to make things right.
Customer Service - 0.5/5.0 -
Entire staff was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
DNA was friendly, professional, and did an excellent job on my vehicle.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
absolutely You were great advocates for us with the insurance company and you strived to do the best possible solution for reparing the damage and the results are very nice. Really appreciated the opportunity to visit the shop and be shown the work in progress and understand the extent of the work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend DNA Automotive. The body shop work and the customer service exceeds expectations.
Repair Quality - 5.0/5.0 -
DNA did amazing work repairing the body damage on my 2022 Tesla Y. The car looks new again. They kept me appraised of the progress of the repair without me calling to ask. I felt a huge relief once I got my car into their shop - I knew it was in the right place. They worked with the insurance company and handled everything with them. My car and I were taken care of very well!!! I highly recommend DNA Automotive and the Body Shop team.
Customer Service - 5.0/5.0 -
Will and Hector are absolutely wonderful to work with. They are reassuring, calm, and take care of all the details.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are so helpful and do great work on a fast timeline.
Customer Service - 5.0/5.0 -
Will was so helpful, and very kind.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended DNA to some friends.
Repair Quality - 5.0/5.0 -
DNA has fixed the same car twice and also worked on an SUV that was really difficult to fix. You guys are real pros and I really appreciate the hard work and professionalism.
Customer Service - 5.0/5.0 -
as I said before, DNA really cares about his customers. Will and a couple of the others there were always ready to ask her my questions and we’re totally prompt.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was friendly, sincere and professional.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with the whole experience. I felt the team really took care with my car.
Repair Quality - 5.0/5.0 -
So far everything is running well.
Customer Service - 5.0/5.0 -
Will was wonderful. He was very courteous and explained everything to me. I did not get the weekly update as I was supposed to, but whenever I contacted DNA, I did get a reply quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the service with DNA was absolutely amazing. you guys were super accommodating and made sure to leave my car feeling and looking great. I'm very happy with your service, thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My experience with DNA prior to this was iffy because of my past experiences with other shops taking advantage of me. DNA has earned my trust. I highly recommend DNA if you want to be treated like family and not just a customer.
Repair Quality - 5.0/5.0 -
Body work and customer service has been excellent when I dropped off and picked up vehicle. When picking up my vehicle I was excited after seeing the repairs I was in so much fear!
Customer Service - 5.0/5.0 -
Body work and customer service has been excellent when I dropped off and picked up vehicle. Had to bring it back for mechanical issues caused by accident which has caused a ton of stress. DNA gave me reassurance that they will have it taken care of. Haven’t had trustworthy service like this in a long time. I feel safe to say that I highly recommend this company.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Told my Abuela to stop by
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I absolutely recommend DNA, super wonderful personal, wonderful mechanics, repairers, etc. Everybody was nice and friendly. 100% recommend.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a superb job. After the repair was completed, I like the style of the bumper better than the original bumper.
Customer Service - 5.0/5.0 -
Everyone was very friendly, professional and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Will is the reason i keep using DNA. He rocks.