Alioto's Garage- Mill Valley

5.0 (458reviews)
99%
18 La Goma Street,  Mill Valley,  CA  94941
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Shop AssistantSparkles

In operation 87 years.

Alioto’s Garage has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (458)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding communication throughout the repair process. Many highlight the frequent and proactive updates via texts and calls, which kept them well-informed at every stage. Repair quality is frequently described as excellent, with cars returned looking brand new, and several customers noted their vehicles were completed ahead of schedule. The friendly, courteous, and professional atmosphere is a recurring theme, with many customers expressing they would return and recommend the shop. A few customers noted occasional delays due to unexpected parts or staffing issues, though these were generally communicated clearly and handled professionally. Minor concerns around interior cleanliness, part fitment, and credit card surcharges were mentioned by a small number of customers.
AI-Generated from reviews written in the last 12 months
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"... staff prioritized my time, not the company's profit; customer service was amazing and I received all the communication a car owner could hope for. I'm always treated like ..." Read more
"Every step of the way I was updated. Replacement parts were thoroughly inspected and only perfect ones were accepted"
"Service, workmanship and efficiency as well as kindness was excellent! I very much appreciate all their help with my car!"
"A little misalignment of the bumper… they took it in immediately and had it fixed to my satisfaction in less than an hour. Incredible service"
"Inside of car was left dirty."
"Excellent updates and the car was ready even earlier than they had estimated"
"Very easy to work with, communicated frequently and finished the work in less time than expected. Car looks like new!"
"It was not ready on expected date, but it was well communicated that it would be delayed. Happy with service and communication."
"Was told 4-5 days. It took two weeks."
"... It was a bad situation because I needed my car and after having been in the shop for 2 weeks, this was a major inconvenience." Read more
"Communication was excellent during the repair. They kept me informed throughout the entire process. They told ..." Read more
"Outstanding service! Great communication at every stage of the process, and completed exactly when predicted."
"Excellent communication threw out the repair"
"Excellent service and very communicative. They kept me up to date on the status and timing of my repairs. This is great information to have for planning purposes. ..." Read more
"Great communication and reponsivness. Very efficient and clear every step of the way"

Likely to Recommend

Repair Quality

Pleasure to work with and fantastic job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service on a tough job. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Great communication and excellent service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nick and his team provided excellent service from beginning to end. The estimate was detailed and my questions were answered. They coordinated with my insurance and handled car rental with a local Enterprise, which I really appreciated. I received text updates during four days of repair and was never in the dark. From the day my car was damaged in a hit and run while parked in San Francisco, I dreaded the prospect of glitches that I’ve had with other auto body work. But my experience with Nick and team at Alioto‘s in Mill Valley, was straightforward, worry free and pleasant. I highly recommend this service!

My Experience

Excellent attention in handling the emotional issues involved in this accident. Work is excellent and timely. As always everyone was professional and friendly, a great atmosphere with the new owners.

My Experience

On time service, great updates, above and beyond service! Will use again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

In spite of parts delivery issues Eric of Aliotos kept me posted with important details…

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car was beautiful. Great job and thank you for making the process go so smoothly- and for your kindness!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Nick and the team at Alioto’s did a terrific job from start to finish. My car looks great and they communicated well throughout the process, keeping me posted.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nick was a pleasure to work with, very knowledgeable and kept me updated on car status!

Likely to Recommend

Absolutely no reason not to and many reasons to bring in the extended family and all my friends

Repair Quality

Beautiful Job! Nice color match and continuos surface dent removal!

Customer Service

Nick is a pleasure to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service

Likely to Recommend

Repair Quality

You did an excellent job in fixing my BMW. I couldn’t be more happy about the results!

Customer Service

Everyone I dealt with was friendly and responded quickly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Everyone was professional and kind.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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