Alioto's Garage - Bayshore

4.9 (5,236reviews)
99%
185 Bayshore,  San Francisco,  CA  94124
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In operation 87 years.

Alioto’s Garage has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Tagalog
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,236)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as restoring vehicles to like-new condition. The team receives high marks for professionalism, friendliness, and attention to detail. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of the estimated date. A few customers mentioned areas for improvement, including clearer upfront completion timelines, occasional minor quality concerns on specific repairs, and better walk-through explanations at pickup. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... responsive, and willing to answer any questions I had. The quality of customer service and professionalism exceeded my expectations. I truly trust Aliotos and would not hesitate to ..." Read more
"... the last detailing expert , I found them all to be personable , polite, professional and knowledgeable. I will continue to do business with Aliotos as needed ..." Read more
"Excellent and efficient at every level of customer service, especially for senior citizens that most providers ..." Read more
"... nothing to do the work they had done. None the less, they stayed after closing to check out my car and fixed it at no cost. One couldn't really ask for better service!" Read more
"The best experience ever. Everyone is super attentive, knows what they are doing, and makes it easy! Also, my car was finished almost ..." Read more
"... organized and professionally run business. Their work is consistently excellent and they finished the job ahead of schedule. 5 stars!!!!⭐️" Read more
"You guys are consistently amazing. You had my repairs done quickly and under the estimate."
"My car was ready before the estimated date!!! Amazing!!!"
"It was ready 3 days before the pick up date! The speed and efficiency is what will make me keep going backrecommending ..." Read more
"A finish date was not provided when I dropped the car for repairs. There was no promise of completion of ..." Read more
"Communication was the best I've ever experienced with any business"
"I received regular text updates - and when I texted back with questions they responded quickly."
"I like the fact that I was informed at EVERY STEP OF THE REPAIR. Also, getting pictures of the repair was FANTASTIC! At the present, I dont ..." Read more
"... beyond anticipating and meeting my needs, and did a superb job of keeping me updated on the status of the work. I will strongly recommend you to anyone I encounter ..." Read more
"Would have liked an approximate finish date instead of a call on the day it was ready for pick up."

My Experience

We felt all the employees especially those at the front desk were professional and courteous. We are pleased with the service and great communication. Thank you

My Experience

The periodic text updates were informative. Michael was great to work with -- friendly, professional, and patient.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Very honest, efficient and kept me informed

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your strong communication with us throughout and for exceeding the timeline expectations!

My Experience

You guys are always nice and do a great job. The updates are great.

My Experience

Brand new now😁

Likely to Recommend

Nice 👍

Repair Quality

Good 👍

Customer Service

Good 👍

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I am very satisfied with the service.

Likely to Recommend

Repair Quality

Aliotos’s did an excellent job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jason Wong is very communicative, knowledgeable, and professional about the procedures required to fix my car. At all times, he and his team kept me apprised of its progress. Everything was completed a day ahead of time. Thank you, Jason and team!

Likely to Recommend

I have already recommended this shop to friends.

Repair Quality

Customer Service

Jason Wong is a great asset to the Alioto Garage organization. He has a positive attitude, and his communication skills and professionalism are excellent.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They did a great job! Very professional!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

All personnel that I came in contact with at Alioto’s repair shop were professional and provided exceptional customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

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