Alioto's Garage - McAllister

4.9 (2,473reviews)
98%
1970 McAllister St,  San Francisco,  CA  94115
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In operation 88 years, 14 years at this location.

Alioto’s Garage has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,473)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new, often exceeding expectations. The repair work is frequently described as excellent, precise, and professionally executed, with particular appreciation for attention to detail, including complimentary interior and exterior cleaning. Communication stands out as a major strength, with customers highlighting regular text and phone updates that kept them informed throughout the repair process, making the experience stress-free. Staff are widely commended for being friendly, professional, knowledgeable, and genuinely caring. The shop also receives high marks for seamlessly coordinating with insurance providers, simplifying what can otherwise be a stressful process. While a small number of customers noted occasional delays beyond initial estimates or wished for more proactive updates, these were generally acknowledged as minor and often attributed to external factors such as parts availability or insurance complications rather than shop performance.
AI-Generated from reviews written in the last 12 months
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"... the insurance process easy, and most importantly, the quality of the work was excellent. My car came back looking like new. I really appreciated their attention to detail, ..." Read more
"Bumper came back pretty much brand new, with a new grille and a great paint job!"
"... to a couple different body shops in the city and you are a level up on both of them. Thank you!" Read more
"they did a great job. bufffed dings I did not even ask for. made it easy for me"
"... friendly! They kept me posted all the time, for example: they kept me informed what stage of my vehicle are in step by step!" Read more
"Very well informed. They sent updates Tuesday and Thursday, and then someone was always available when I called with questions."
"... was as pleasant of an experience as you can have. Their communication was phenomenal and the repairs were done in a timely manner to have me back on the road in my own car. Im glad ..." Read more
"Excellent communication. Lots of updates on way. Love the ability to get text message updates!"
"... outcome of the repairs. The bumper looks amazing! The timely communication throughout helped me stay updated and made the process much less stressful. Thank you to everyone who worked on the car and ..." Read more

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Chiara and Joaquin were both friendly, professional and knowledgeable. A special thanks to Chiara who worked to the get the job completed so I could have my car back in time for out of town visitors! My Subaru looks fantastic and runs like a charm.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great staff, perfect work and done in a timely manner.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Prompt response, great service, clear and straightforward communication, friendly and helpful team

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and attentiveness

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a great experience with Alioto’s Body Shop. The entire process was fast, smooth and professional from start to finish. The staff was friendly, knowledgeable, and kept me informed throughout the repair. They made dealing with the insurance process easy, and most importantly, the quality of the work was excellent. My car came back looking like new. I really appreciated their attention to detail, communication, and customer service. I would definitely recommend Alioto’s Auto Body to anyone looking for a reliable and professional body shop.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

So smooth end to end. Insurance handled. Rental car pick up handled. They were efficient and communicated updates well. And the repair job itself was excellent.

My Experience

I had a good experience as I walked into the garage of Alioto at McAllister. Chaira and Joaquin both help me. They both did an excellent job answering my questions. Thanks for making my car look nice.

Likely to Recommend

Repair Quality

I give this place a 10. Good customer service. The shop text you to let you know the process. Car was done and it looks fabulous.

Customer Service

I give it 10. Chaira and Joaquin was superb what they do. Fast service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was perfect! The drop off and pick up processes were quick and efficient. I am very happy with the outcome of the repairs. The bumper looks amazing! The timely communication throughout helped me stay updated and made the process much less stressful. Thank you to everyone who worked on the car and with me!

Likely to Recommend

Very good job on everything.

Repair Quality

The repairs make the bumper of my car look brand new. Thank you!

Customer Service

Everyone was very kind and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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