Don Joe Auto

5.0 (1,167reviews)
99%
247 East Shore Rd.,  Great Neck,  NY  11023
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Don Joe Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Tesla

Reviews (1,167)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and transparency throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text, email, and phone updates that kept them informed at every stage. Many customers highlight that their vehicles were completed ahead of schedule, reflecting strong efficiency. A few customers noted isolated concerns such as minor parts delays, a cost exceeding the estimate, and one instance of an incorrect part being installed, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.
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"100 out of 10 service. Amazing work and very thorough. Kept me updated throughout the entire process and ..." Read more
"They work they do is impeccable"
"Quality of repair is superb. Impact point on vehicle looks brand new."
"Don Joe did an excellent job with my vehicle. The whole experience was worry free. I love that ..." Read more
"Wonderful service. Friendly and professional. Car looks like new and it was spotless inside and out."
"My car was available a week ahead of repair scheduled"
"My car was ready way ahead of schedule, it saved me a lot of money and not having to rent a car"
"Repaired our car a week ahead of schedule The car was spotless The service people went above ..." Read more
"Beautiful repair job, delivered ahead of original estimated time."
"Yes perfect and turnaround time was better than expected"
"... but what really stood out was the communication. The text updates and app were next level… I always knew exactly what was going on without ..." Read more
"... absolutely perfect and exceeded my expectations. Communication throughout the entire process was excellent—I was kept informed every step of the way. The staff ..." Read more
"Great people. Kept communications lines open with email, text and calls. They even washed and vacuumed the interior. The car ..." Read more
"Communication was top notch"
"Super helpful and communicative, really excellent support and service"

Likely to Recommend

Very professional and friendly staff.

Repair Quality

From the time I made the call to drop off my car to when I picked up my car after repairs, it was nothing but an absolutely amazing experience.

Customer Service

From the receptionist (I believe Rachel) to the assessor Hasani, I had nothing but a pleasant interaction. So happy I chose this body shop.

Returned Clean

My Experience

Danny and Hasani handled the damage to my vehicle in a professional manner, provided details of the repair work, updates of the status and answered all questions. They are an asset to the Vive family!

Likely to Recommend

Repair Quality

Danny and Hasani provided a professional experience in the repair of my car. Danny reviewed the work to be done and the estimated completion time. Hasani provided a status report and a “visit” to the car before completion. The work done was excellent including parts, calibration and ascertaining that all electronics were functioning properly. Both Danny and Hasani provided a very positive experience to unfortunate damage and are a great asset to the Vive family,

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Perfect job Very satisfied

Customer Service

Returned Clean

My Experience

Excellent service!! I was very happy with the service provided. Excellent job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very fast and did a great job! Niceand professional staff!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Ty very nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Reliable and thorough service

Customer Service

Kept me up to date with repair

Returned Clean

My Experience

Reliable & Prompt service always !

My Experience

Great experience and everyone was extremely helpful

Likely to Recommend

Repair Quality

Great job

Customer Service

All great

Returned Clean

My Experience

Very good service and repair quality

Likely to Recommend

Will always use them

Repair Quality

Customer Service

Staff of amazing and very helpful

Returned Clean

My Experience

The whole team was great especially Dan with almost daily updates. The work they did on the car was amazing. Thank you

My Experience

Great work. Very timely. Great staff! Kept me updated every step of the way and dealt with the insurance issues. Would definitely recommend. !

Likely to Recommend

Repair Quality

Great service and great work.

Customer Service

Kept me updated every step of the way

My Experience

Thank you so much.

Likely to Recommend

Repair Quality

Great people. Kept communications lines open with email, text and calls. They even washed and vacuumed the interior. The car was also ready EARLY!

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I always recommend Don Joe.

Repair Quality

Danylo was the best, he took care of my car with utmost care.

Customer Service

Danylo was great, very knowledgeable and made everything seamless.

Returned Clean