Don Moore Collision Center
Hello, I'm Collision Center Manager Damian Clements. Here is what you can expect when you choose to get your vehicle repaired at the Don Moore Collision Center: •REPAIRS COMPLETED TO FACTORY SPECIFICATIONS IN-SHOP FREE ESTIMATES •FACTORY-GRADE PARTS WHEN APPLICABLE •ALL VEHICLES, ALL BODY REPAIRS •GREEN "ECO FRIENDLY" FACILITY! •IN-SHOP FREE ESTIMATES •DRIVE-IN, WEATHER PROTECTED BAY •INSURANCE COMPLIANCE •CALL FOR ESTIMATES •(270) 685-5552
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent work and awesome staff
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Literal only complaint is communication.
Repair Quality - 5.0/5.0 -
Rating is for quality of the repair. Not quality of the repair process, facility, etc
Customer Service - 2.5/5.0 -
Everyone was personable and no conversation was a negative experience. However, I had to call to set up a time to receive an estimate myself, after State Farm told me I would be receiving a call from the facility with my next steps. I was told I could stop by whenever. The estimate process was fine, but I forgot to ask for an estimated completion date after scheduling a drop off date for repair. With no calls or updates, I called back again to ask about the estimated completion date or general status update, for which I had to leave a message and receive a call back. The first time the facility reached out to me on their own was when my car was finished. Unfortunately this was at the end of the business day with no possible way for me to make it in time, since my car was selected for secondary inspection . These are small complaints, but better communication is important so I can plan my transport accordingly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with my repairs the collision tech must be a good he did the best repair I have ever seen I rate my repair at a 10!!!
Customer Service - 5.0/5.0 -
I was very pleased with my repairs the collision tech must be a God he did the best repair I have ever seen I rate my repair at a 10!!!