Don Thornton Certified Collision Center
In operation 20 years.
Welcome to Don Thornton Certified Collision, where excellence meets integrity in automotive repair. Backed by certifications from Lexus, GM, Cadillac, Volkswagen, Audi, Jaguar Land Rover, and I-CAR, we're committed to quality craftsmanship and customer satisfaction. Our core values—Show You Care, Be a Pro, Make It Easy—drive everything we do. With expertise in all makes and models, trust your vehicle to us for seamless repairs. Experience the difference of working with a team that values integrity, professionalism, and customer satisfaction. Trust your vehicle to us, and we'll ensure it receives the care and attention it deserves.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I dealt with Leslie and Katie. They were both very accommodative
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Horrible customer service didnt want to listen to tge issues i was having
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
It took longer than i expected for the amount of damage my vehicles had. 3 weeks
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I did recommend you with the two Incidents prior to this one. It didn't matter what it took, your guy I had dealing with my accident was obviously a long time employee and knew his job well and made sure my car was done right even through the painful part of dealing with my ridiculous insurance company. The lady dealing with my accident this time was new to the job. She's great with the customer service, but not sure on the ins and outs of whether a vehicle is done correctly before giving back to customer.
Repair Quality - 2.5/5.0 -
I really don't like how it seems you're at the mercy of the insurance company and put my safety into their hands. I'm paying them to take care of any incident and trust that I'm going to get my car back to original. I mention a few things to the insurance company that I wasn't happy with and he said, well you can bring it back, but I can't promise they won't hold it for ransom because they had issues with the final bill being more than they agreed to. I had right front damage including my wheel and you let me leave with the car pulling to the right and the steering wheel is sideways. I'm disappointed that it wasn't caught with the final test run. My alignment was redone with my last incident you took care of and so it definitely wasn't like that before this accident and so an alignment should've definitely been done. I've tried contacting you a few times and got voice mail. I didn't leave a message because I work in surgery and I'm very limited on time.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Leslie and Katie were fantastic!