Don's Auto Body Cottleville

4.9 (761reviews)
98%
5261 HIGHWAY N,  Cottleville,  MO  63304

In operation 57 years, 5 years at this location.

Don’s Auto Body is proud to be part of the fast growing community of St. Charles. We have enjoyed our first 53 years of service in the same St. Charles location, and we’re excited to add a second location in Cottleville, MO. We’re looking forward to our continued success in serving our third and fourth generation clients in their late model collision repair & refinishing needs for years to come. In celebrating our third generation ownership in the collision repair industry, our commitment to quality and customer satisfaction remains the number one priority. Don’s Auto Body looks forward to the opportunity to serve you and your collision repair needs. Please give us a call today and we will satisfy your concerns. We Specialize in… Advanced Vehicle Training, Safe and Proper Repairs, Streamlining the Repair Process, Trust Empathy and Direction, Late Model Collision Repair & Refinish, Complete Claims Assistance, Enterprise Elite Rental Car Assistance, Pickup and Delivery Available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (761)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlight the professionalism and friendliness of the staff, with frequent text and email updates keeping customers informed throughout the repair process. Repairs are frequently described as flawless, with vehicles returned looking brand new. Customers appreciate the shop's ability to coordinate directly with insurance companies, reducing stress. A few customers noted minor concerns such as delays due to backordered parts, occasional alignment issues upon pickup, and isolated paint quality concerns - all flagged directly from customer comments. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
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"... auto repairs feel this easy. I really appreciate the professionalism and great customer service, and Ill definitely recommend Dons Auto Body to others. ..." Read more
"... Body Performed on my vehicle was excellent, and the customer service was second to none. Thank you for your dedication to both excellence ..." Read more
"... they fixed a small issue with the seatbelt as well. Easy to work with and a very pleasant experience!" Read more
"From start to finish my repair with Dons was completely stress free. I had a pretty extensive repair to the body of my ..." Read more
"... service, efficient customer service, clean location, and body work completed to my satisfaction the first time." Read more
"... text made things incredibly convenient, and your communication throughout the entire process was excellent. Everyone was quick to respond, attentive, and kept ..." Read more
"These guys were fantastic. Service, communication to myself and the insurance company was stellar. I highly encourage using them"
"The repairs look great. They communicated with me frequently and worked to get the car done on time."
"Very good weekly communication on the repair status of my truck."
"Thorough communication including updates and concerns"

My Experience

My car looks amazing! Thanks so much.

My Experience

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Danielle and Scott were great!

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Don's welcomed me promptly upon arriving. Had me checked in and scheduled quickly. Was very thorough during the process. And most importantly got my vehicle fixed like new and in a timely manner. Very pleased from start to completion. Highly recommend

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The team at Don’s in Cottleville did the best work fixing my vehicle after an incident with a deer! The nicest team and truly couldn’t be happier. Thank you!

Customer Service

Everytime I stopped in or called regarding my vehicle the entire time was more than willing to help. All friendly and smiling faces. Shoutout to Danielle for helping me navigate with insurance! You all are the best!

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I would wholeheartedly recommend them to anyone who wants a professional job done on their vehicle!!

Repair Quality

Don's Autobody did an incredible job w fixing my car!

Customer Service

Danielle, the customer service representative,was very professional and communicative during the complete process!

Returned Clean

My Experience

I just wanted to say thank you for making this repair process so easy. From the very beginning, everything was smooth and stress-free. Being able to send pictures through text made things incredibly convenient, and your communication throughout the entire process was excellent. Everyone was quick to respond, attentive, and kept me informed every step of the way. It’s rare to find a business that makes something like auto repairs feel this easy. I really appreciate the professionalism and great customer service, and I’ll definitely recommend Don’s Auto Body to others. Thank you again!

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Excellent service from beginning to end! Their team is top notch and went above and beyond in every aspect!

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I wouldn’t hesitate to recommend your service to everyone.

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Very easy to work with, quality repair, and quick turn around. I’m very happy with my experience.

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The staff were cordial and easy to work with.

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My Experience

Thank you so much for the headlight repair! Very satisfied with the work done

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