Dotten Collision Inc.

4.9 (455reviews)
98%
29900 John R,  Madison Heights,  MI  48071

Dotten Collision, Inc. is a family-owned business serving the community since 1972. Our major focus is your complete satisfaction in your repaired vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (455)

My Experience

My vehicle looks wonderful. They actually did the repairs and didn’t just clear codes. It was nice to see someone take care of my vehicle like it was their own happy to do business with them. Will continue to do it in the future. Thanks for the great work.

My Experience

I'm Mike, Robert's son, owner of car. Though it took a bit longer than expected, (I understand why) The car looks as if nothing had happened, perfect even. The owner was a very kind, welcoming person who put me at ease. Thanks Again!

Likely to Recommend

Repair Quality

Not only did they fix the back of my car they cleared the airbag warning light, to top it off the owner gave me a hug- other collision shops wouldnt give me a hug. Dotten did.

Customer Service

Returned Clean

My Experience

Very kind and professional. Really good work done on my car it looks brand new.

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Repair Quality

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Returned Clean

My Experience

My Experience

Timely as promised. Clean, precise job. Can’t tell the car was involved in a crash.

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Returned Clean

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I will tell everyone I know to bring their vehicle here for repair!

Repair Quality

Great customer service. Very helpful and positive vibe! Quick process in term of contacting insurance agency and keep customer posted during the repairing process. Highly recommend for sure.

Customer Service

Returned Clean

My Experience

Vince was great. He kept open communication with me specifically around any completion changes or updates. A little disappointing the time went so long but I know that's not on Dotten but on the place/people the parts come from.

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My Experience

Thank you it is wonderful

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Repair Quality

Repairs were good except a few days after the passenger fog light trim cover fell off somehow had to get a new one and put it on

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Returned Clean

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My Experience

I love that you have me a time when my vehicle would be ready and it was completed, also I love my wallet shield card. Thank you.

Likely to Recommend

I have already recommended your shop.

Repair Quality

You did great on communication with me.

Customer Service

I was very satisfied you advise me when my car would be ready and it was. Thank you.

Returned Clean

My Experience

The Dotten team was so very nice and did an excellent job repairing my car. It was returned to me cleaner than when I brought it in! I also appreciate how quickly my car was repaired.

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My Experience

I appreciated being kept in the loop about how the repairs were progressing, and Vince’s attention to detail. Everyone was always pleasant, helpful and informative!

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they treat you like family there!

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My Experience

Great job! car feels like new and drives perfectly.

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Repair Quality

Great work from Dotten, the car runs smoothly and looks like new!

Customer Service

GReat customer service, everyone was pretty nice.

Returned Clean

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Returned Clean