Doug's Auto Body- Spring Lake

5.0 (76reviews)
98%
14921 Cleveland Street,  Spring Lake,  MI  49456

In operation 51 years.

Doug's Auto Body is a family owned and operated full service collision repair facility that has been in business for 50 years. We offer a lifetime warranty on workmanship, free loaner cars and excellent customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (76)

My Experience

We are absolutely impressed with the excellent customer service we received from Doug’s Auto Body. The body work done on our car was just amazing and they went above & beyond with cleaning the car inside & out! It looked like a brand new car when we picked it up!! I am spreading the word on the fantastic work that they do and we will definitely be back if we need any body work done in the future!!

Likely to Recommend

I have already recommended Doug’s Auto Body to many people!!

Repair Quality

Doug’s Auto Body did a fantastic job on our Buick body work repair!! They not only did a wonderful job on the body work, but they also thoroughly cleaned my car inside & out!! It honestly looked like a brand new car when we picked it up!! We were extremely satisfied with the whole experience and will definitely choose them again for any body work that we might need!!

Customer Service

Doug’s Auto Body’s customer service was fantastic!! They kept me informed of the status of my repair and finished when they said they would. I so appreciated our entire experience with them!!

Likely to Recommend

Repair Quality

Very fast and efficient, excellent service and great people 😉

Customer Service

Great people..

Returned Clean

My Experience

This was by far the best experience I have ever had with an auto body company. Thank you everyone that was involved. Also love the updates so I knew exactly what was going on with no surprises. Thank you for the excellent service.

Likely to Recommend

Repair Quality

Fantastic service

Customer Service

Returned Clean

My Experience

I really appreciated the updates. The use of a car while you were working on mine was very helpful and free was wonderful! I will be telling my friends to go there.

Likely to Recommend

Repair Quality

I liked the updates. The car was ready earlier than estimated. Everyone was friendly. I would recommend Doug's to all my friends.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank u so much

Customer Service

Thank u for doing a great job on my car

Returned Clean

Likely to Recommend

We have already shared the experience with family and will continue to do so. Thank you!

Repair Quality

Car looked great and was done faster than anticipated.

Customer Service

Great communication with us and our insurance provider.

Returned Clean

Likely to Recommend

Repair Quality

I got the job done one day earlier than originally thought. Alex was very congenial and easy to work with. They washed the car and the wheels and returned it to us after the Collision repair looking great.

Customer Service

Likely to Recommend

Repair Quality

Had excellent care at Dougs auto body. Alex was very helpful and made it super easy. They gave me a rental car while they fixed my truck and it was great. Went to pick up my truck and it looked brand new and they even cleaned the inside and outside of it for me. Would highly recommend as they do an astonishing job

Customer Service

My Experience

Will not take my car anywhere else for body work ever again! They did fantastic!! Repairs were super quick and my car looks brand new again. Also very great and friendly customer service.

My Experience

Everything was great! Chris and Alex were so helpful, wonderful communication. Really appreciated them managing all of the insurance paperwork, it was all so smooth. And I don't think my car has been this clean in years :) thank you!!

My Experience

The work was timely done and it looks great.

Likely to Recommend

Repair Quality

Great job and great customer service!

Customer Service

Returned Clean

My Experience

The entire experience with Doug’s Auto Body was fantastic, Chris and his team went above and beyond to ensure my vehicle was returned back to me quickly and in amazing condition. I am beyond grateful to the entire team! Thank you all so much!

Likely to Recommend

I’m highly satisfied with Doug’s Auto Body and will be using them for anything in the future

Repair Quality

Everything about this experience with Doug’s was fantastic!

Customer Service

Chris was very professional and the team did a great job with my car!

Returned Clean

My Experience

Very pleased with the experience I had. They were friendly and communicated with me through the entire process. They did awesome work on my car after a branch fell on it! I will absolutely come back to them again!

My Experience

Not only did Doug's Auto Body in SL do an amazing job of getting rid of the deer "evidence" 🙄 Alex and his team did a great job fixing the shocks and bonus they totally cleaned inside and out of my sweet Lil Sparky. She's so pretty and sparkly. Will definitely go back to them again!

Likely to Recommend

Repair Quality

Not only did Doug's Auto Body in SL do an amazing job of getting rid of the deer "evidence" 🙄 Alex and his team did a great job fixing the shocks and bonus they totally cleaned inside and out of my sweet Lil Sparky. She's so pretty and sparkly. Will definitely go back to them again!

Customer Service

Alex was a pleasure to work with.

Returned Clean

My Experience

They finished the car close to the timeline they gave me which was nice. My car also ame back to me looking amazing and even the inside of the car was spotless and detailed. Employees are very kind.