Doug's Auto Body Inc.

5.0 (391reviews)
100%
14960 68th Ave,  Coopersville,  MI  49404

Dougs Auto Body is a family owned and operated repair shop that has been serving or customers since 1975. We are a forward thinking operation that uses the latest equipment and technology to serve our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (391)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting that their vehicles looked as good as new or even better than expected. The team is widely recognized for delivering professional, honest, and high-quality work across a range of repairs. Communication is frequently highlighted as a strong point, with customers appreciating being kept informed throughout the repair process. Timeliness is another area of strength, as many vehicles were completed on or ahead of schedule. Customers also frequently mention the unexpected bonus of having their vehicle interiors cleaned and detailed upon return. A number of reviewers are long-standing, repeat customers, reflecting deep-rooted trust in the shop. The few improvement points noted by customers include a desire for more proactive communication in some cases and occasional delays due to unforeseen repair complexities, though these were generally understood and accepted.
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"Honest, experienced and professional in every aspect."
"Great and I mean GREAT communication! Expedient and excellent work. They did exactly what they said in the time they said."
"Great people doing a great job Best body shop I have found easy to talk to and they above and beyond"
"Amazing work ! Quick and efficient!! Staff is amazing!"
"... work done and they completed it on time that day. Everything was done professionally and they even cleaned the front floor mats for me. Very happy with the work done to my vehicle. Had ..." Read more
"... experience is outstanding from the intake and delivery. The delivery was done when promised. I can not be more pleased." Read more
"got my vehicle back a day early which was awesome!!!"
"Finished before the date that was given"
"great work and was done when it was supposed to be. Will keep coming back. Highly recommendable."
"... very satisfied with the repairs done to my vehicle. Set a date for repairs and they completed it that day." Read more
"Great and I mean GREAT communication! Expedient and excellent work. They did exactly what they said in the time they ..." Read more
"Excellent communication customer service! High quality work!"
"was in the loop on everything that they did to my vehicle and that was huge for me!!!"
"Communicated well with me and did a great job on the repairs. They even cleaned my van afterwards!"
"The pictures and process explained everything."

Likely to Recommend

I had absolutely no issues.Yes, I would recommend it to any family and friends

Repair Quality

Customer service was outstanding,. Between the great paint work that made my car look like a brand new car again, and the courtesy of a vehicle for a week!

Customer Service

Excellent !

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They were recommended to me by a trusted source and I would definitely refer them

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My car looks new! Excellent job, well done

Customer Service

They were very informative, kept me up to date on repairs and costs.

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Thank you

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Thank you

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Thank you

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Repair Quality

Doug’s autobody in Coopersville did a great job fixing the bumper on our van. They went above and beyond and cleaned the interior of the car as well.

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I love you guys! Thank you for the beautiful job you did on not only my mini but all my vehicles you guys have worked on over the years. That goes back to 1978 😊

Customer Service

Customer service is top notch

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GREAT! Nicole was fantastic. I mainly spoke to her. Overall just great!

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Everything turned out beautiful thank you guys very much

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It's great to find an excellent provider like Doug's. No one wants to need a body shop, but it's sure a better experience if you can trust the one you use. Doug's has earned that trust.

Repair Quality

I am very pleased with the work that Doug's did on my Audi. They are a great group, and I have confidence that they will take care of any problems that may arise.

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Great Job - well done!!

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You all are awesome, thanks and I couldn’t be happier

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You all are awesome, thanks and I couldn’t be happier

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Very courteous and professional

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Great to work with

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Great work truck looks amazing. Fast friendly service .

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Super helpful and great customer service. 😊

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Everyone was so nice!

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I'm always very happy with the repairs. Fast and very reliable. Great people to work with

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