Doug's Custom Paint & Body

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, super nice guys

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

It starts with picking up car and A/C doesn't work. When viewing car in sunlight the alignment between hood and left fender is not as noticable. But when I parked under a outdoor lighting, it is shockingly noticeable. Apparently the left fender has a little involvement that went unnoticed. The aftermarket hood I don't think is the consequence. The splash shield underneath is involved and unrepaired. I've learned it's better to have insurance adjuster write the estimate and review it at that moment.

Customer Service - 2.5/5.0 -

Marginally acceptable.If I'm not satisfied with the repair and having to come back, how can I find anything about this acceptable.

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My Experience - 0.0/5.0 -

Bumper paint does not match the body. It’s very noticeable in shadows

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good service and work will come back and use them again

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Great job

My Experience - 5.0/5.0 -

The team did a terrific job! My car looks perfect! They kept me well informed throughout the whole process, were friendly and professional. I have worked with them before and they did an amazing job then too. I recommend them to family and friends

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Made the process super easy, communicated with me throughout the process and accommodated my work schedule. Very professional and my car looks brand new. Wonderful experience!

Customer Service - 5.0/5.0 -

They were terrific!

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So far so good. I was treated very well and the car looks good.

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Great Job and on time👍😎

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Perfect

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service. Car was ready a day early as well. I’ve used Doug’s a couple times now

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I am a retuning customer and I will always bring my vehicle to Doug’s for my repairs.

Repair Quality - 5.0/5.0 -

Doug and Sergio were so helpful, informative, very professional and went above and beyond my expectation. My vehicle was brought back to life and the timeframe of the service was quick. Thank You Team for all your support!

Customer Service - 5.0/5.0

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Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

I’ve use Doug’s custom auto three times and I will always use him as long as I’m able to drive and have a reason to bring my truck to his repair shop. He’s honest he’s efficient. His staff is very very competent and they do a great job. I would recommend him to anybody that needs a repair to their automobile.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’ve used his shop three times, and I’ve always been extremely satisfied with the service and the quality of the work that he does, and his employees do at his body shop. I am very very satisfied with the service and the quality of the work.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

For a small shop, they do great work.

Repair Quality - 5.0/5.0 -

Body work done at the shop looks fine and was done when promised.

Customer Service - 5.0/5.0 -

Everyone was responsive to my inquiries. Doug was especially helpful.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We have used Dougs autobody for many years over several cars, and I have always been satisfied with the professionalism and excellent work. We will continue to be loyal customers.

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Excellent work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very happy with the work and my car looks new again!

Customer Service - 5.0/5.0 -

I was able to bring my car immediately and I received updates while the repair was being completed. I appreciate the time that Doug and Sergio took to go over the repair with me.

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My Experience - 5.0/5.0 -

I'm entirely happy with the quality and timeliness of the repairs to my F150. I'm also very happy with the ease and friendliness of the process. Great work done by great people. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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