Downtown Collision,Llc

4.9 (481reviews)
98%
509 Frazier Avenue,  Santa Rosa,  CA  95404

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (481)

My Experience

Downtown Collision is an excellent company to do business with. They are courteous, prompt and communicate perfectly. They returned our car on time and looking fantastic. They took the time to detail the entire car inside and out. Definitely recommend Downtown Collision and would use them again if needed!

Likely to Recommend

They are very easy to work with.

Repair Quality

Car looks great. You can't tell where they replaced parts

Customer Service

Downtown Collision met all our needs and did a great job.

My Experience

Exceeded my expectations.

My Experience

This was my second experience at downtown collision. I didn’t have a lot of damage, but once again, they made my car look good as new. The repair was done faster than I expected, and I am back in my own wheels after only one day! I highly recommend them.

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My Experience

Really appreciated all the updates as the car was being serviced. It was a great privilege to have Gabriel Gutierrez let me know where we were in the process. I could not believe how smooth this repair work went. I would highly recommend Downtown Collision for any auto repair work.

Likely to Recommend

They were outstanding!

Repair Quality

Perfect!

Customer Service

They did excellent work!

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Very helpful great work

My Experience

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Fast and great service. Auto looks great.

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excellent work

Customer Service

friendly, patient with answering my questions and a beautiful job repairing my van.

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Great job! Work around my busy schedule

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Quick, easy, & beautiful

My Experience

The staff was courteous and kept me informed. They answered all my questions.They made me feel comfortable coming to the collision center. Great job!

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Excelente servicio

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Excelente work

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great job

Customer Service

friendly staff great work

My Experience

The performance of the repair job is timely and effectively.

Likely to Recommend

I would love to have them do the repair in the future.

Repair Quality

Yes, it done professionally.

Customer Service

The repair is complete effective and satisfactory. Excellent service!