Downtown Collision,Llc

4.9 (483reviews)
98%
509 Frazier Avenue,  Santa Rosa,  CA  95404

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter

Reviews (483)

My Experience

Excellent service and great customer service and very informational and informative communication.

Likely to Recommend

Repair Quality

Customer Service

Great customer service and perfect job on my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good service , finished car in a timely manor. I will recommend this shop to all who needs auto body repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Ofcourse

Repair Quality

Yess

Customer Service

Excellent work . Even vacum my car and washed it .

Likely to Recommend

Repair Quality

Customer Service

Downtown Collision did a great job. They are friendly and efficient. They got the repair done quickly and returned my car clean, inside and out. I would highly recommend them to anyone who needs body work.

Likely to Recommend

I will and did already recommend this repair facility to everyone in the family and neighborhood

Repair Quality

I am very satisfied with the result

Customer Service

Super friendly Super professional Fast Good craftsmanship Amazing cost performance ratio Gus an amazing support, above and beyond with customer service!!!

Likely to Recommend

Repair Quality

Customer Service

Fast, communicative, friendly. They went the extra mile every step of the way. I would definitely recommend them to a friend.

Likely to Recommend

Repair Quality

Customer Service

their service and time was excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome service

Likely to Recommend

Repair Quality

Customer Service

Great service and quick.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

good service thanks

My Experience

10000% will recommend this place to everyone I know. The staff kept me very well informed on everything going on. They left my car looking brand new. I was very skeptical about how it would look because my car was dropped off on a Tuesday and it was ready to pick up by Friday. I was left speechless. This place is the best.

Likely to Recommend

Repair Quality

Gary and his team went above and beyond. They left my van looking like it was coming straight from the dealership

Customer Service

Amazing results

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

Excellent work

Customer Service

Very professional

Likely to Recommend

Definately

Repair Quality

Yes Yes Yes

Customer Service

The experience from beging to end was great. Gary at the Front Desk pleasant and helpful answering all my questions. They get a 13 out of 10 in my book. thank you

Likely to Recommend

I intend to pass the word along about my experience.

Repair Quality

Customer Service

the level of communication on every aspect of this job was excellent and made the experience so much easier on this 86 year old!!

Likely to Recommend

Repair Quality

Customer Service