Downtown Collision,Llc
In operation 5 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
they seem to be good group of people and do go back and correct issues.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
it is still there. they did a very good job on the paint match, but it had a "fish eye" on drivrs door and the hood was not aigned proerly. the check engine light was on when we were told it was not accident related. I tried to expain that our car app notifeied us of the issue on 12/29 (the day it was initialy ready) I took it to dealer who found disconnected clip, plugged it back in and charged $270. As I drove ii I noticed a significant amount of drift. took it back and it has a bent strut! The car is a 2025 with less than 2000 miles on it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional work
My Experience - 5.0/5.0 -
Great customer service. Very thorough with their repair. And returned my car looking better than it has in a long time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Truck looks great and was done fast
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for a Fantastic Job. Looks better than brand new!!
My Experience - 5.0/5.0 -
I was referred by my daughter and was thrilled with my experience. Gabriel handled everything start to finish. Thank you kindly
Likely to Recommend - 5.0/5.0 -
I was referred by my daughter and will never go anywhere else again! 100% satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gabriel was really helpful throughout the process.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
All except the back hat hatch door
Customer Service - 3.0/5.0 -
All was great but you didn’t do the back hatch door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I'm not an expert in body repair shops but this one is the BEST!!!! Organized, Courteous and Knowledgeable. They called daily to give an update. The best car wash I have had in a long time, inside and out !!! Stay with them. I don't ever plan to need their service again, but I will refer them to anyone I know in need of body repair work.
My Experience - 5.0/5.0 -
The result of the repair was done in an excellent way. No markings left.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job in fixing the vandalising on my car. Looks all new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and finished before expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shiny!
Customer Service - 4.5/5.0 -
I really appreciated the clear and frequent communication, and the car repair was great! There were a few small negatives, the expected date of completion changed a few due to part availability, and a few small interior plastic pieces were not put back in place inside car. They did a great job of cleaning out the interior though, which I did not expect.
My Experience - 5.0/5.0 -
Gabriel made what could have been a very distressing situation easy. He kept in touch, updating me on the progress of my repair. The car was ready on time and looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very polite, prompt and even detailed my car.
My Experience - 5.0/5.0 -
This shop works great, fast, great communication, details, and the best results. I really appreciate and recommend Downtown Collision to everyone.