Downtown Collision,Llc

4.9 (482reviews)
98%
509 Frazier Avenue,  Santa Rosa,  CA  95404

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (482)

My Experience

This shop works great, fast, great communication, details, and the best results. I really appreciate and recommend Downtown Collision to everyone.

My Experience

We love everything about DT Collision. The staff is friendly and responsive. The repairs are always on time and the results are perfect

Likely to Recommend

Repair Quality

Customer Service

My vehicle looks great. The repairs are top notch and the staff is friendly and responsive

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Highly recommended, the work excellent , fast and the communication is the best , the answer all your questions and the keep you notice about the progress of the repair , I’m so happy with they job

Repair Quality

Totally, my car looks like nothing happened

Customer Service

Great customer service! They work fast and clean , literally my car looks like new thank to them and they fixed so fast , I’m really happy with they’re job, I highly recommend them, you won’t regret!

My Experience

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Repair Quality

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My Experience

Stayed in touch and a very easy process thank you!

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My Experience

Thank you for the great service and professional environment.

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Repair Quality

Looks amazing!

Customer Service

They did great work, they were easy to work with, and they were communicating with us the whole time our car was there to let us know what was happening.

My Experience

Excellent workmanship. Outstanding service.

Likely to Recommend

Repair Quality

Expertly done.

Customer Service

They did a wonderful professional job.

My Experience

Excellent work.Everybody seems very professional, very good work on time.The work was done quick, awesome job.Thank you very much

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Repair Quality

Customer Service

Office personnel, very professional, very good communication, very good work

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Is good communication

Repair Quality

Customer Service

good is pretty good people and i'm so happy with these shop πŸ˜πŸ˜ƒπŸ€ͺπŸ€ͺ

My Experience

They did an excellent job! Very friendly and kept us updated on the repair. They finished it much faster than we were anticipating. Overall great experience and will use them again if needed.

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Repair Quality

Customer Service

They did an excellent job! They were very friendly and kept us updated through out the whole process. They finished much quicker than we were anticipating. Overall it was great experience working with them and will use them again if needed.

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Customer Service

Shop was very helpful, communicated the whole time with status updates and were speedy with the repair

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My Experience

The team at Downtown Collision were great! They communicated about the cars status frequently and made the entire process run smoothly. Thank you.

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Repair Quality

Customer Service

Very satisfied with my repair! Excellent customer service and care.

My Experience

They went above and beyond. Super friendly and helpful and had my car ready early! I would definitely recommend them

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They did a great job and went above and beyond

Repair Quality

Customer Service

Fast friendly service, great work, got my car back a day early