Downtown Collision,Llc
In operation 5 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Gabriel and his team are excellent. Best service in Sonoma County. Fix the car just like new. Highly recommend to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Inconforme
Customer Service - 0.5/5.0 -
No quedé conforme con mi carro no le ponen piezas originales no quedan bien párese carro viejo entra are por la ventana el quemacocos tampoco está bien por ese no lo quisieron arreglar solamente le ponen algo para que brille por fuera solamente para aparentar para que se impresione uno como cliente pero la verdad no es berdad que quedan bien
My Experience - 5.0/5.0 -
Me gusta como quedó el trabajo se ve muy profesional muchas gracias
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very fast service. Result is perfect. Great customer service.
My Experience - 5.0/5.0 -
I appreciated daily update on my car. And all the staff were extremely cautious. Thank you for great job.
Likely to Recommend - 5.0/5.0 -
I highly recommend to anyone who are. in needs of body shop service.
Repair Quality - 5.0/5.0 -
Did excellent jobs.
Customer Service - 5.0/5.0 -
Downtown Collision in Santa Rosa did fantastic job. In addition, the staff kept me informed daily with the progress. They also better job cleaning my car almost better than the auto detailing service I used recently. I would highly recommend this shop to anyone who needs auto body worked on.
My Experience - 5.0/5.0 -
Wonderful customer service and beautiful work on my car. Thank you! Lori Spiekerman
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. My car looks great after the body work
My Experience - 5.0/5.0 -
Tell everyone they did a great job. I was kept up-to-date on the progress of my job, and your team was very, very professional when working with me. My car looked great, both on the inside and outside. The paintwork matched perfectly. Thank you.
Likely to Recommend - 5.0/5.0 -
They were very friendly and professional. The car looked exceptionally good when I picked it up it was clean to inside and out. They met my expectations on delivery. And it made it very easy for me to rent a car. I would recommend them to anyone. I really appreciated the work they did on my car. I cannot tell the difference between the new painted parts and the old paint on the car. The paint match was perfect. I am more than satisfied.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, everything was smooth and headache free. You guys are a pleasure to communicate with and my car looks amazing. I’m super happy with my experience and will be writing positive online reviews.
Likely to Recommend - 5.0/5.0 -
I have already told all of my friends about how amazing Downtown Collision is!
Repair Quality - 5.0/5.0 -
They did an amazing job. I’m so happy!!
Customer Service - 5.0/5.0 -
Downtown Collision was fantastic. They have great communication, work very efficiently, and are very friendly my car looks amazing. They did such a great job and I’m so glad AAA has partnered with them.
My Experience - 5.0/5.0 -
They did a great job on my 2024 Nissan Pathfinder RockCreek they even cleaned the interior and washed my car looks good I recommend this shop great customer service thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a amazing job they got my car looking brand new again they even washed it and vacuumed the inside they went above and beyond I would recommend them to anyone
My Experience - 5.0/5.0 -
Really liked the communication and the workmanship on the repair. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent work in an amazing timeframe! All hatchback functions were thoroughly checked out (rear wiper, backup camera, etc.) prior to vehicle delivery.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were extremely helpful with the process
My Experience - 5.0/5.0 -
Great staff and fast service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent experience from start to finish, punctual, prepared and competent with great communication