Downtown Collision,Llc

4.9 (483reviews)
98%
509 Frazier Avenue,  Santa Rosa,  CA  95404

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter

Reviews (483)

Likely to Recommend

Repair Quality

Customer Service

Great people. They clearly communicate what is happening with your vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Downtown Collision did such a great job fixing my car. I was involved in a hit and run in my 2024 Honda Civic. My insurance set me up to bring my car here and I couldn’t be happier! It was done in 8 days! 100% recommend!!!

My Experience

Everything went smoothly!

Likely to Recommend

Repair Quality

Customer Service

Very professional! Customer service tops!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I can said, the everybody did a wonderful job on my Blue, it looks like new, congratulations for each employee because I can see the not only work with there hands, but with there hearts too, thank you for all of you.

Likely to Recommend

Repair Quality

Very satisfied. There was a problem, but they sent us to Honda so it could be fixed, on them.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

There’s still broken windshield glass on the dashboard.

Likely to Recommend

Repair Quality

Customer Service

Glass shards were left on the dashboard after car was returned. I was not advised of non OEM parts being used on the vehicle.

Likely to Recommend

Repair Quality

Customer Service

great communication and coordination with Gabreal. He exudes a good spirit. Many thanks for a job well done. Bill

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great job! Very thoughtful of my time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service