Drp Collision Repair LLC

4.9 (1,291reviews)
97%
3749 Anderson Hwy,  Powhatan,  VA  23139

In operation 16 years.

DRP Collision is a unique collision repair experience, as virtually all aspects of the repairs are completed in-house by our well trained, dedicated staff. This ensures the quality of the workmanship and integrity of our lifetime warranty. Additionally, our claim handlers are trained in auto insurance claim practices, so we can advise our customers in the very best possible way. I'm Kendall, proud member of Team DRP Collision, Leave it to DRP and Leave nothing to chance!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,291)

Likely to Recommend

Repair Quality

My car looks fantastic

Customer Service

Everyone was so nice and very communicative

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great service and great work. They work DRP did on my 12 year old car makes it look like new.

Repair Quality

The car looks great!

Customer Service

The staff was very helpful and communicative with the progress on my repairs and worked closely with my insurance company and the car rental company

Likely to Recommend

Repair Quality

We’re not prompted in fixing the vehicle . Kept it 2 weeks longer than I was told it would be fixed . Ran me an estimate on some extra work I was willing to pay for and then tried to charge me almost 500 dollars more than the estimate was originally so I didn’t get the work done . Pick the vehicle up after the insurance repairs and it barely had any brakes and the traction control light was on along with the brake light and none of that was on when they took the vehicle in for repairs and the brakes worked fine . The heater cable for the defrost back glass was not attached and was left dangling and that wasn’t like that before they took it in either. Also the communication with the paperwork and office people was not very good it was slow and not forthcoming with information.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kendall and his staff are top notch, they always do incredible work, they keep you informed every step of the way as your repairs are being completed. My truck looks the like it did when I purchased it brand new 5 years ago.You won’t be disappointed! Great job DRP!!!

Customer Service

Returned Clean

My Experience

DRP did a fantastic job on my Toyota. I drove over an hour just to get the work done that my Toyota needed. I have brought other cars there. I will always choose DRP for service on my vehicles. Thank you DRP. I highly recommend you.

Likely to Recommend

Repair Quality

The work looks beautiful! It was done in a timely manner and it was very easy to work with DRP; they seem to have very competent people.

Customer Service

Overall everyone was very helpful. I just noticed a bit of stress when I picked up my car; nothing serious.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m 22 I pay more for insurance than I pay for my car payment. I was severely rear ended the uninsured 1980s van that ran up under my 2021 Hyundai elentra was smoking. I bring my car to DRP I got it back and refused to take it off of their lot so they keep my car and just move the pick up date to the next day. They called my insurance and had my rental cut off. My car is not the same car they used all aftermarket parts, my car came out of there not able to pass inspection. Come to find out they didn’t even bother taking the wheel that I was rear ended in off. When I got my car back I couldn’t even stop it. I was riding in a death trap with no horn now. They disconnected sensors my backup camera won’t even pull up a code now. My car’s electrical is awful my car runs horrible! I haven’t been able to go to work. I can’t even steer my car straight. My cars color was changed so if I get a scratch I can’t purchase Hyundais paint pen anymore because they have changed the color. DRP told me to sue for depreciation of value… kind of crazy coming from the collision shop. They also called and scheduled me an appointment with Hyundai that cost me an extra 200 and they didn’t do anything either they couldn’t even tell me their diagnostic procedures. I am hopeless and only 22! This is the first car I have bought and now it is completely trashed and worthless when I trusted DRP with it:( They will cover things up and lie for other automotive companies while putting you and others safety at risk out there on the road! They simply do not care! While I was balling my eyes out about my car and the awful paneling that is now visible on it one of DRPs employees asked me a question along the lines of “why don’t you like me” well sir I don’t know you enough to not like you but looking at my car I can’t help but to ball my eyes out. Nothing was done further to ensure my safety or satisfaction. They put my keys in my car and told me to come get it while they called insurance to cut off my rental. I used to enjoy driving my car and now I’m too depressed to even leave the house. I asked them to let me see my car on the lift and was denied access to that. When I left from there gas pedal through the floor no breaks no horn can’t steer straight. They never even bothered to take my wheel that I was rear ended in off. My dust shield around the rotor along with other things were still smashed in from being rear ended my dust shield bent into my rotor stopping my wheel from spinning properly. But yet they did a frame inspection right. Who else knows what they did or didn’t do to my car. But this was a horrible experience I Hope nobody else ever has to go through.

Likely to Recommend

Repair Quality

Great customer service and repair job.

Customer Service

Returned Clean

My Experience

Great customer service.

Likely to Recommend

Repair Quality

Door had to be realigned. After that no problem.

Customer Service

Bruno and Bobby were both very helpful. Also the two ladies up front. They were quite pleasant and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Always great to work with

Customer Service

The folks are great from the front desk to the ones doing the work

Returned Clean

My Experience

Really appreciate the excellent communication and keeping us up to date. The repair looks great too!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

DRP values excellence. They are not inexpensive but the quality of communication, service, and craftsmanship matches exceeds the cost.

Repair Quality

Our nearly new small car went under the rear bumper of a truck. Gnarly front end damage. The repair is basically undetectable. We've had the car back for a 3 weeks and over 1,000 miles. Zero issues. Paint is flawless. No rattles or noises. Car is less than a year old and I'm grateful that DRP took time to get it right.

Customer Service

excellent communication. DRP put in lots of work to advocate on my behalf to my insurance company.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean