D&S Auto Body

5.0 (1,640reviews)
100%
3900 Governor Printz Blvd,  Wilmington,  DE  19802

In operation 47 years, 37 years at this location.

D & S Auto Body purchased Rudy's Auto Body Shop in May of 2023. Rest Assured the new owner had been managing Rudy's Auto Body for over 30 years and will be a familiar face once you walk in the door. You will continue to receive the same great quality of work you have been accustomed to! The same employees who worked for Rudy are still here to provide that excellent service. We work with all the Insurance Company's to help settle the claim for all the repairs. We also arrange for the rental company to pick you up at our office and arrange for the Ins. Co to be billed for their portion. We help with the claim from beginning to end. We are always here to help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,640)

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Great, friendly service. Very knowledgable.

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My Experience

I was satisfied beyond belief if I ever have any more automobile issues with bodywork needs to be done Rudy will definitely get my service

My Experience

I have used Rudy's for auto repair work for a number of years, and had grown accustomed to their superb quality of service, and excellent customer relations. Unfortunately, they fell short this time. We agreed that I would drop my car off for repairs on 1/18, a day before I was to leave on a 6 day trip to Las Vegas. My car repairs were scheduled to be completed at 3:30 on 1/24. I received an email note earlier that week advising that the work was progressing, and that the work would be done at 3:30 on 1/24. Just prior to leaving home on the morning of 1/25 to pick my car up, my husband suggested that I call to confirm that the repairs had been completed. Upon calling, I was told that my car was not ready to be picked up, and that they could not guarantee me that I could even pick it up that day. Needless to say, I was totally disappointed because there had been no communication advising me of a change in the estimated timing of completion. They forwarded an update later that day, advising that the repairs would be completed by 3:30 on 1/26. In the meantime, they contacted Enterprise so that I could get a rental. Enterprise picked me up at home on 1/25 to take me to pick up a rental car. Late afternoon on 1/25 Rudy's called to say that my car repairs were complete, and that I could pick the car up before 5:00 that day, or the next morning. I advised that I would pick the car up in the morning. The repairs appear to have been done to my satisfaction, but I'm still disappointed to the lack of communication regarding the delay. While they were apologetic, and agreed that they should have communicated more effectively, I'm beginning to question whether or not they have the same level of commitment to quality service that I had come to expect. Over the past year or so, I started to observe small changes, but not enough to cause concern. Hopefully, they get back to the level of customer satisfaction that they had been known for.

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My Experience

My Experience

Very professional

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My Experience

Thanks for the quick but high quality work on my GMC truck.

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Nice people, good work, reliable

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Excellent! Regular, pleasant and kind communication.

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great people, great service

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great people, great service

Customer Service

great people, great service

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My Experience

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Returned Clean

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Returned Clean

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