Duane's Body and Paint, Inc.

4.9 (2,390reviews)
96%
6546 Belleau Wood Ln,  Sacramento,  CA  95822
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In operation 50 years, 45 years at this location.

We are a family owned and operated collision repair facility proudly serving the greater Sacramento area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (2,390)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for professionalism, friendliness, and helpfulness throughout the repair process. Communication stands out as a major strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Added touches like interior detailing and seamless rental car coordination further elevated the experience. A small number of customers pointed out areas for improvement, including occasional communication gaps, minor finish details, and isolated concerns about damage or unresolved issues noted at pickup - all reflecting direct customer observations.
AI-Generated from reviews written in the last 12 months
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"This is by far the most professional, above and beyond skilled Auto Body Shop in California to say the least. The quality of work ..." Read more
"... I could. Nicest people. I posted on Fb that they treat you & your car like royalty. Almost makes you glad you had to do business with them. They are exceptional ..." Read more
"You can't discern the old from the new relative to the paint and part replacements."
"... 5yrs Duanes gave me quotes that were reasonable, they didn't pressure me into getting more work done than what I wanted to docould afford, and it turned ..." Read more
"... inappropriate inspection my claim was partially denied. Duanes was completely out of line and their action of showing my car to compare with the managers was a conflict ..." Read more
"Super friendly team. EXTREMELY efficient work. They got my car back to me in just over 24 hours AND they even cleaned and vacuumed the interior. Fantastic work ..." Read more
"We were notified of completion several hours earlier than anticipated which save on rental car costs."
"Way less time than estimated therefore would not have gotten rental."
"Communication throughout the repair was excellent. They kept me informed through text messages and phone calls, and their website made it easy to check the repair ..." Read more
"... disappointed with the service at Duanes Body & Paint. Communication was extremely poor from start to finish. I repeatedly had to call just to get basic updates, ..." Read more
"... Body & Paint provided excellent service. They were extremely organized and efficient from estimate, front desk, coordination with Enterprise, explanation of repairs, ..." Read more
"... Professional, knowledgeable, great service and welcoming. They stayed in communication and my car looks beautiful...I'm super satisfied." Read more
"I received daily updates by text on the progress"

My Experience

Appreciated being updated on the status of car. Car was returned in pristine condition. Interior was also completely cleaned when it was returned to me. Highly recommend Duanes body and paint.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fit and finish was impeccable. Paint match was perfect!

Customer Service

The staff went above and beyond to make me feel comfortable throughout the repairs.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great work and customer service was outstanding…

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Closest repair facility to my home-wish I knew about them years ago!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I used them before and so I know I would use them again! They are professional, nice to talk to. Explained everything that they were going to do before I left. They called every day to let me know where they were on my car and text messages me twice a day with updates. When my car was ready they showed me the work they did and they washed the outside and cleaned the inside too! I love them and will tell all my friends how wonderful they were!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you! Will recommend you to all.

Likely to Recommend

Repair Quality

Customer Service

DUANES was great & informative 👍🏼

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I'm elated with the quality of work completed by Duane Body & Paint Shop!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

We have been returning customers for several years and would not go anywhere else. We have and will continue to.

Repair Quality

Customer Service

Very responsive and informative.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would absolutely recommend Dwayne Auto Body and Parts to family and friends. Their workmanship was flawless, the staff was friendly and professional, and communication was excellent throughout the repair. They made the entire process, including the Enterprise rental car, easy and seamless.

Repair Quality

The quality of the repairs was outstanding. My BMW X5 looks practically brand new, and the workmanship appears flawless. I am extremely satisfied with the finished result.

Customer Service

Dwayne Auto Body and Parts did a flawless job on my BMW X5 45e. The vehicle looks practically brand new, and the quality of the repair exceeded my expectations. Everyone was friendly, professional, and helpful throughout the process. Picking up the Enterprise rental car was also seamless and very convenient. I am extremely satisfied with the service and would highly recommend them.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs look terrific! It has been decades since I have had body work done, and I was hesitant about the process. Everything was seamless with the transaction and the rental car arrangements. All of the staff were professional and courteous. I will recommend Duane’s Body & Paint to others.

Likely to Recommend

Repair Quality

I had a very smooth transaction at Dwayne’s Body & Paint Collision Repair from the initial visit, to the insurance claim and the arranged onsite rental car to the final pick up. They also did extra work on my rims while I had the rental car. All work was expertly completed. I highly recommend this collision repair place.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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