Kniesel's Collision - X St

4.9 (4,176reviews)

99%

(916) 551-1800

1228 X Street, Sacramento, CA 95818

99%

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1228 X Street
Sacramento, CA 95818

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About Kniesel's Collision - X St

See Photos

1228 X Street
Sacramento, CA 95818

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 58 years, 11 years at this location.

Established in 1968, Kniesel’s Collision – X Street is a proud part of our family-owned group of collision centers serving the Greater Sacramento area. At our X Street location, we’re certified by Honda, Acura, GM, and Subaru, ensuring every repair meets the highest manufacturer standards for quality and safety. Rooted in our six Core Values—Quality, WOW Customer Service, Integrity, Family, Humility, and the Golden Rule—we know how disruptive an accident can be. That’s why our X Street team provides a personalized, seamless experience with clear communication and state-of-the-art repairs designed to restore your vehicle and your peace of mind. Kniesel’s Collision – X Street consistently earns top customer satisfaction scores in the industry, thanks to our dedication to excellence. Every repair comes with a 100% guarantee on workmanship because your trust means everything to us. For us, 100% customer satisfaction isn’t just a goal—it’s Job #1.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish
French

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Subaru

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Website

Reviews (4,176)

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3,651 Customers Rated

5 Stars

79.3% Complete

(3312)
4 Stars

5.1% Complete

(211)
3 Stars

1.2% Complete

(49)
2 Stars

0.6% Complete

(27)
1 Star

0.2% Complete

(8)
< 1 Star

1.1% Complete

(44)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professional and friendly staff, and outstanding repair workmanship that often leaves vehicles looking brand new or better than before. Many highlight the thorough and proactive communication throughout the repair process, including text and email updates, which helped reduce stress during an otherwise difficult time. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the added touches such as detailed interior and exterior cleaning. A few customers noted areas for improvement, including clearer upfront timelines, better alignment of parts, and more consistent communication during initial scheduling, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"... questions, and delivered exactly what they promised. The quality of the repair exceeded my expectations—my vehicle looks like it just came off the showroom ..." Read more

"Customer service was excellent, the repair itself was perfect. Youre all so easy to work with. Thank you."

"They were extremely knowledgeable and friendly. They got the car back to original condition and went the extra mile on every detail"

"Amazing customer service. Job well done. Paint was an exact match. Love the attention to detail. Thank you."

"Not only did they fix my front bumper and windshield, but they cleaned the inside and outside of my car! Absolutely above and beyond! ..." Read more

"... USAA on the claim and kept me posted on progress. Done a day early, too." Read more

"... a pinch with some other things happening and they got it done before it was supposed to be ready which helped so much!" Read more

"Actually repair was completed earlier than estimated. Polite and professional staff. Very satisfied"

"... and then an extra day for 4 more days. In the end, my car was there for 12 days which created a logistical challenge for my family. Had we known it would take 12 days ..." Read more

"Job looks good. Was finished time promise. Very professional and friendly."

"... professionalism and commitment to outstanding customer service. The entire repair process was communicated clearly, which gave me confidence and peace of mind that ..." Read more

"... communicated with my insurance, provided a quick estimate, kept me updated on the work progress through text messages, and had the car completed before the original estimated ..." Read more

"They had several methods of communication available, including texting and email, which works so much better for my anxiety. ..." Read more

"Staff was very kind and did good work but the communication around when my car would be finished was not good. I was told 5 days, then an extra 2 days and then ..." Read more

"I didnt get the timely updates I was expecting"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication