Kniesel's Collision - 18th St
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
My car is running great!
Repair Quality - 5.0/5.0 -
Thank you Kniesel’s Collision, my car looks like a new car after your repairs. Your 18th Street office was so courteous, efficient helping me with my car. I highly recommend Kniesel’s Collision excellent work manship.
Customer Service - 5.0/5.0 -
Again excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great Service! Great Professionalism!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Service and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for all your help!
My Experience - 5.0/5.0 -
It was a wonderful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far, I have not noticed any issues and I am keeping a close eye and ear out for anything that may or could arise so that I can get it checked out immediately with them.
Customer Service - 5.0/5.0 -
The administrative staff and my estimator, Jason were very courteous, professional. They answered my questions and kept me informed throughout the repair process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication. Done fairly quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have referred my family and friends
Repair Quality - 5.0/5.0 -
Jason is fabulous and Lisa at front desk is so accommodating. Wonderful people. Top notch service. I am a repeat customer
Customer Service - 5.0/5.0 -
Top notch service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
HOPEFULLY WE MEET AGAIN UNDER BETTER CIRCUMSTANCES
Repair Quality - 5.0/5.0 -
A definite 10
Customer Service - 5.0/5.0 -
Every person made us feel at home. They would explain anything we wanted to know about our automobile.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not only did Kniesel’s Collision do an amazing job on repairing my vehicle, they also repaired it in an exceptional amount of time. Jason was very professional and kept me up to date on everything regarding my vehicle repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great professional people woks at this place. My car looks perfect.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Honestly no notes. Communication from the start to end was clear, concise, and helpful. I was never left wondering and appreciate how helpful everyone I encountered was. Shout out to Mike and the repair team.