Dublin Auto Body

4.7 (993reviews)
91%
6920 Village Parkway,  Dublin,  CA  94568
Bot
Shop AssistantSparkles

In operation 40 years.

This is a complete collision repair, and refinishing center, which includes any kind of repairs related to collision damage, with the newest equipment and technology. "Your car looks like new, when we are through!" In downtown Dublin. At the crossroads, 580/680 freeways.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (993)

Likely to Recommend

Depends on how quickly they can fix the issue with my headlight.

Repair Quality

Headlight that was replaced doesn’t work. I wish they would have tested before returning to me vs me having to notice the issue. I have contacted them to find a time to replace and fix the issue. Also not as big of an issue but clips were missing during my initial inspection which they addressed while I was there. My point here is they should have noticed this vs me noticing it.

Customer Service

I had to call in to get status on my car vs them calling me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Pleasant and professional care and help, thank you so very much!

Likely to Recommend

Repair Quality

Good professional service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paint was very good. Bodywork and interior appear very good. Replaced window rolls up and down with a new hard thunk that suggests it’s not installed perfecty

Customer Service

Lots of “we’ll follow up in X time” and then days would go by with nothing. Estimates for how long something would take were off each time. Somehow got my parents phone number and despite me asking three time for them to delete it and call my cell only, it didn’t happen til I was there to pick the car up Staff were friendly and nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Our second time with Dublin Auto Body. As much as we don't want to see them again...we definitely would when we need too.

Repair Quality

Great communication both verbally and digitally. My car looked the way it did when I pulled off the dealer lot. Quality job.

Customer Service

Staff was super friendly and transparent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone at Dublin autobody was extremely prompt and helpful and resolved the issue with my car in a timely manner. Excellent customer service thank you very much

Likely to Recommend

Repair Quality

Very friendly staff& good job Thank you all

Customer Service

Likely to Recommend

Great job. I will recommend for sure

Repair Quality

Customer service was outstanding. The car looks perfect - no signs of the damage at all.

Customer Service

Customer service was outstanding. They kept us informed and answered our calls quickly,

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The shop is unable to share a proper bill that reflects the right vehicle out date which is a basic right of any customer to have. They have arguing that it’s not possible and keep driving me in loops to not give me the correct bill. It even took them 2 weeks to get a simple OEM mirror ordered and they kept receiving incorrect part apparently for over 2 weeks. If you can get a simple mirror order correct and not provide accurate bill you should rethink if there’s right management at the shop.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Delay after delay

Likely to Recommend

Repair Quality

Entire staff was exceptional, friendly and handled everything well

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff and craftsmanship was excellent

Customer Service

The staff and craftsmanship was excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Victoria was very thorough and friendly. And the was very pleasant and welcoming. Great service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Effective work

Customer Service

The customer service was good

Returned Clean