Duke Collision Inc

4.8 (768reviews)
94%
3728 Overlook Rd,  Raleigh,  NC  27616

In operation 11 years.

Duke Collision repairs your vehicle to the highest possible standards services includes collision repair, auto body repair, auto dent removal and scratch repair, frame straightening, auto paint repair, bumper repair. We repair all brands, all models We are your full service collision auto body shop (919)803-8300

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (768)

My Experience

I appreciate all your work and help you gave me

Likely to Recommend

Repair Quality

Very good service

Customer Service

Satisfied

Returned Clean

My Experience

The team was amazing! The works look great! Fantastic communication and updates.

Likely to Recommend

Repair Quality

Thank you! The car cleaning was a great touch.

Customer Service

Returned Clean

Likely to Recommend

Great service works and customer service.

Repair Quality

Everything looked good 👍.

Customer Service

Great customers service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Duke Collision did an amazing job repairing my car! From start to finish, the service was fantastic and the customer service was excellent. They were incredibly flexible with me throughout the whole process, which I really appreciated. Julian handled my repairs and kept me updated every step of the way — I always knew exactly what was going on with my car. The manager was also great to work with, and the lady at the front desk was amazing and welcoming every time I came in. I’d recommend Duke Collision to anyone in need of repairs. This team truly goes above and beyond!

Likely to Recommend

Duke Collision did an amazing job repairing my car! From start to finish, the service was fantastic and the customer service was excellent. They were incredibly flexible with me throughout the whole process, which I really appreciated. Julian handled my repairs and kept me updated every step of the way — I always knew exactly what was going on with my car. The manager was also great to work with, and the lady at the front desk was amazing and welcoming every time I came in. I’d recommend Duke Collision to anyone in need of repairs. This team truly goes above and beyond!

Repair Quality

Customer Service

My Experience

Thank you for your communication regarding the timeline and status of repairs. The car looks fantastic!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

In spite of some mild reservations, I would recommend Duke Collision because you did a good job with the car.

Repair Quality

Everything seems to be done very well and that portion of the car looks like new, you could never tell it had been in an accident.

Customer Service

It was pretty good, but I would have liked a little more communication during the process, especially since things took a bit longer than expected.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very pleasant and professional, they fixed my car good

Customer Service

Very pleasant and professional, they fixed my car good

Returned Clean

Likely to Recommend

Repair Quality

Great communication and updates throughout the repairs!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Brought my car in for a door handle to be repaired thy painted it and installed it which looked great. I waited for it to be repaired and when they were done the handle wouldn’t open on the first try it takes a few times to get the door to open so I brought it back it they tried to figure out what was going on and they just seemed to give up on it and gave me the keys and told me I’d have to take it to a dealership. Pretty disappointed they didn’t offer to figure it out. Now I’m taking it to the dealership because they couldn’t Figure it out

Customer Service

Returned Clean

My Experience

Great communication and a wonderful job at completing the repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was done in a very timely manor. I was very surprised that we were able to get in as quickly as we did. The dents were completely removed and the paint matched without any flaws.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

All n the first email.

Repair Quality

Hello, I wanted to take a moment to complete my survey feedback and personally thank your team for the outstanding job on my vehicle. The front bumper replacement was done flawlessly, and I’ve had no issues at all since picking up my car. Everything looks great, and the quality of work truly shows. I also really appreciated the loaner vehicle—it made the entire process smooth and stress-free. From start to finish, your communication and customer service were excellent. I was kept informed throughout, and everyone I interacted with was professional, courteous, and helpful. If I could offer just a small suggestion, it would be to continue doing exactly what you’re doing—clear communication and setting expectations made a big difference in my experience. Overall, I’m extremely satisfied and would absolutely recommend Duke Collision to others. Thank you again for a job well done! Best regards, Corey McGee Sr.

Customer Service

All in the first message.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean