Duke Collision Inc

4.7 (795reviews)
93%
3728 Overlook Rd,  Raleigh,  NC  27616

In operation 11 years.

Duke Collision repairs your vehicle to the highest possible standards services includes collision repair, auto body repair, auto dent removal and scratch repair, frame straightening, auto paint repair, bumper repair. We repair all brands, all models We are your full service collision auto body shop (919)803-8300

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (795)

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Repair Quality

Very well done

Customer Service

Very pleasant and attentive

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First, my friend must make sure that the shop is in the group cooperating with their insurance Co

Repair Quality

The repair quality was fine

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And have done that on several occasions

Repair Quality

Great place and experience. 2 time there. Did a great job with fixing my car.

Customer Service

Attentive and Professional

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My Experience

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Repair Quality

The person that I met when I made the appointment, and dropped off the car, was efficient and professional.

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Repair Quality

very good body work

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My Experience

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My Experience

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Repair Quality

The work was delayed due to parts being delivers, however, Duke Collision was very communicative and I always knew the status.

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Repair Quality

Paint looks fine but, got the car back with a stained sunshade that had to be cleaned off. There were also several broken clips on the interior dome lights that all had to be replaced at my expense. This is day 3 of waiting for a call back from management. Next step will be a Google review if this is how you run business.

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My Experience

Job very well done! Thank you!

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Service and repair were both excellent!

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My Experience

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Overall a very good experience -

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I would absolutely recommend Duke Collision to others.

Repair Quality

Duke Collision was very professional and kept me totally updated throughout the process. The estimation process was clear and explained thoroughly. All questions were answered in detail. I would recommend them, absolutely.

Customer Service

Customer service was excellent. and timely.Communication was clear

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Likely to Recommend

The quality of work is good. I would recommend them because of this. However, I would say if someone is dealing with Progressive insurance, they should not use Duke. Honestly, I think the Progressive insurance person was being more practical than Duke. Duke seemed to want to add unnecessary billable process.

Repair Quality

I was happy with the quality but not with the amount of time it took to get my car back.

Customer Service

Customer service was pretty good. There was a time or two where I was left hanging at the end of the day, wondering what the progress or hold ups were.

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