Duncan Collision Center

4.5 (1,001reviews)
88%
125 Jennelle Rd,  Blacksburg,  VA  24063

In operation 56 years, 42 years at this location.

Duncan Collision Center is a family owned automotive dealer and collision repair business that has been serving the community for over 50 years. Our goal is to provide quality repairs on a timely basis. We strive to provide the Duncan Difference to each and every one of our customers. We provide a high level of customer communication throughout the repair process which include phone calls, text and email messaging with vehicle owners. Our technicians are certified in all areas of the auto repair industry and now have certification in the new aluminum repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Nissan

Reviews (1,001)

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My Experience

They always do an amazing job !

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Great experience! I’d tell my mom about y’all if she lived around here.

Repair Quality

Looks great and fixed way quicker than expected! Thank you, Travis for your professionalism and expertise.

Customer Service

Thanks Travis!

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My Experience

The vehicle looked great and The paint job was awesome! We are very pleased with how this vehicle looked after being repaired

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Would recommend this body shop to anyone. Great work here!

Repair Quality

Outstanding work!

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My Experience

My vehicle was repaired as needed and was clean as new when I picked it up!! Thank you, Duncan Collision!!

My Experience

Great job! The car looks amazing.

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My Experience

Everyone was friendly, professional and did a great job. That's why I choose Duncan for everything concerning my car!

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Repair Quality

Great job. Friendly & professional. That's why I keep coming back to Duncan for all my services.

Customer Service

Lori was very helpful & friendly.

My Experience

Put the wrong bumper in the car, I have a 2023 Kia and the bumper is from an older model and the emblem is outdated, and does not match the back

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Repair Quality

Very courteous and informative. Repairs were done within the timeframe that they promised. When I picked my car up, it was very clean!!!

Customer Service

Staff was very informative and courteous.

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Quality of the repair is very good, but communication during the repair was not good.

Repair Quality

Our car looks like the deer strike never happened. Car is functioning well. Good professional repair.

Customer Service

I was not kept informed of the status of the repairs. I had to call in to get any updates. I was updated at that time. I thought this medium would be used to keep me updated.

Likely to Recommend

I feel comfortable recommending this shop to anyone :). However I would work on the communication issues and car updates.

Repair Quality

They did a great job on fixing my CRV and Josh even took the time to also clean my car:)! You have a good team Dave Duncan :)!

Customer Service

There were some communication issues but it got resolved.

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