Duncan Collision Center
In operation 56 years, 42 years at this location.
Duncan Collision Center is a family owned automotive dealer and collision repair business that has been serving the community for over 50 years. Our goal is to provide quality repairs on a timely basis. We strive to provide the Duncan Difference to each and every one of our customers. We provide a high level of customer communication throughout the repair process which include phone calls, text and email messaging with vehicle owners. Our technicians are certified in all areas of the auto repair industry and now have certification in the new aluminum repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0 -
Always great repair Work & Customer Service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Appreciated the inspection being done since ours was due month end. Thank you. Also thank you to Lori in Collision for answering my questions 2-3x a week when the Adjuster did not call me at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you. The collision staff kindly gave me updates when I called.
Customer Service - 5.0/5.0 -
A 12. Lori was great. I also spoke to two other people who were equally kind and helpful.
My Experience - 2.0/5.0 -
Please see the email that was sent to Mr, Duncan.
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
Bad experience, rude staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and super friendly!!!
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
I was pleased with the quality of the repairs that were made to my vehicle. I was also pleased that all repairs were made in a timely period . The staff was friendly, knowledgeable and cost of repairs were adequately represented.
My Experience - 1.5/5.0 -
After I picked up my car, I was driving out of the parking lot and my tire sensor came on. I drove down the road a ways, thinking that it was fluctuating due to the weather. I pulled over because my car was pulling and the tire sensor light never went off, my tires on the front were very low.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
When I picked my car up, everything seemed to look ok. It was raining at the time and I couldn't look the car over all that great. No one showed me anything about the car and what they did. As I drove the car off the lot, my tire sensor came on. I thought it may have been due to weather related issues, but it never went off. I pulled over miles down the road and looked at my tires. My front tires look very low. When checked, my left tire only had like 28 lbs of air and my right like 30. A few days later I noted a black trimming piece on the top of my car had popped up. It was never like that before. The under skirt runner piece replaced on the left side was not secured properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Quick turnaround time with friendly staff
My Experience - 5.0/5.0 -
The work as always was fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed almost 2 weeks earlier than the estimate, and customer service was excellent. Thank you!