Duncan Collision Center

4.5 (1,002reviews)
88%
125 Jennelle Rd,  Blacksburg,  VA  24063

In operation 56 years, 42 years at this location.

Duncan Collision Center is a family owned automotive dealer and collision repair business that has been serving the community for over 50 years. Our goal is to provide quality repairs on a timely basis. We strive to provide the Duncan Difference to each and every one of our customers. We provide a high level of customer communication throughout the repair process which include phone calls, text and email messaging with vehicle owners. Our technicians are certified in all areas of the auto repair industry and now have certification in the new aluminum repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Nissan

Reviews (1,002)

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Everything was done right

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They always do a amazing job !

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They went above and beyond the service they provided by coming to help us when our car broke down because of mechanical issues down the road something they didn't have to do! And also gave us recommendations for affordable repairs for our problem! I recommend them 100% they are a bunch of great people!!

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The physical repair of the vehicle was not an issue. it was the communication and clarity in the progress of the work that we were not satisfied with.

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The repair of the vehicle with regard to the quality of the work was very good, but the length of time and communication was a disappointment.

Customer Service

we knew going in that there was a backlog and we were very patient. It became a very extended process and at times were delayed in responses on the status of the vehicle. She ended up being out of it for three months.

My Experience

My Prius looks like new! Thanks!

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The staff were very nice and easy to work with, they did a great job on the repairs and my car was ready before the estimated finish date.

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Best work ever

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