Duncan Collision Center

4.4 (1,007reviews)
87%
125 Jennelle Rd,  Blacksburg,  VA  24063

In operation 56 years, 42 years at this location.

Duncan Collision Center is a family owned automotive dealer and collision repair business that has been serving the community for over 50 years. Our goal is to provide quality repairs on a timely basis. We strive to provide the Duncan Difference to each and every one of our customers. We provide a high level of customer communication throughout the repair process which include phone calls, text and email messaging with vehicle owners. Our technicians are certified in all areas of the auto repair industry and now have certification in the new aluminum repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Nissan

Reviews (1,007)

My Experience

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My Experience

Thank you for everything you did to help me

My Experience

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Returned Clean

My Experience

Work was done with quality.

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Returned Clean

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Returned Clean

My Experience

Well done job and staff are very patient, pleasant and helpful.

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My Experience

Work done in a timely manner. Very accommodating.

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Returned Clean

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Returned Clean

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My Experience

a great group to work with.

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I would use them again

Repair Quality

Very nice people to deal with.

Customer Service

Very helpful and friendly

Returned Clean

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They do a great job and are easy to deal with.

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My Experience

Duncan has my car for over 3 weeks. Every time I would call to ask about a pick up date, I was informed that you had all the parts and just needed to assemble them. However it still took over 3 weeks. I understand things take time, but I felt like my car was not a priority. When I did get to pic up my car, the paper work had not been done so I sat in the waiting room for 30 min. Then after I was able to drive it off the lot, there was a clicking in my brakes. I had to drive it back to Duncan and have them look at it again. You would think that if they had my car. For almost a month, that they would take it for a test drive to make sure everything worked okay. Obviously they didn’t and I was stuck waiting for them to look at my car for another hour. The clicking was nothing structurally wrong, so I drove my car home. The worker told me to bring it back if the clicking didn’t go away within 100 miles. I almost hate to bring it back to Duncan if this is the case because I’m afraid of how long it will take them again!

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Repair Quality

Great job

Customer Service

Returned Clean

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Our Hyundais will only be repaired at Duncan

Repair Quality

Duncan did a fabulous job repairing the damage. You'd never know it was damaged. Thank you for making this an easy process!

Customer Service

Excellent, as always

Returned Clean

My Experience

They were very courteous and helpful. Would recommend them to a friend.

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