Duncan Collision Center

4.4 (1,006reviews)
87%
125 Jennelle Rd,  Blacksburg,  VA  24063

In operation 56 years, 42 years at this location.

Duncan Collision Center is a family owned automotive dealer and collision repair business that has been serving the community for over 50 years. Our goal is to provide quality repairs on a timely basis. We strive to provide the Duncan Difference to each and every one of our customers. We provide a high level of customer communication throughout the repair process which include phone calls, text and email messaging with vehicle owners. Our technicians are certified in all areas of the auto repair industry and now have certification in the new aluminum repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Nissan

Reviews (1,006)

Likely to Recommend

My husband's truck is their now

Repair Quality

I am completely satisfied with the workmanship you at Duncan did ony car it looks wonderful and I'm proud to drive it

Customer Service

The person's working on my car were curious and polite and was open to answering any questions I had to ask.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I can see chipped paint still, the hood and light have a gap where it shouldn’t be, I thought someone was to walk around the car with me and inspect it after it was fixed , not really satisfied with the work , any time i wanted to know information I had to call and check on the progress of my car,

Customer Service

again I was the one calling to see the progress, they’d give me a day it’d be ready, so I’d call and they say oh it needs more time , this happened multiple times ! If it wasn’t gonna be ready they should have done the calling ! It was a pain

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Nice people. Nice shop. I am very happy with my experience at Duncan Collision.

Likely to Recommend

Repair Quality

They did good work and got it back to me when I needed it.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

everyone was professional. the work was top notch. also solid advice on the front end. the person at the front desk was smart, helpful, and cheerful.

Likely to Recommend

Repair Quality

Customer Service

They are great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Hopefully my friends and family aren’t involved in an accident but if they need body work or paint work I would highly recommend Duncan Collision

Repair Quality

Great communication, they always took the time to talk to me and keep me informed on everything that came up , great group of people !!!

Customer Service

Service was great !!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent service, everyone was kind, helpful, very pleasant to work with. Great experience!

Likely to Recommend

Repair Quality

Repair too 1 month to complete, but job was done well.

Customer Service

Tried to schedule a state inspection, but they dropped the ball.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service