Duncan Collision Center

4.4 (1,006reviews)
87%
125 Jennelle Rd,  Blacksburg,  VA  24063

In operation 56 years, 42 years at this location.

Duncan Collision Center is a family owned automotive dealer and collision repair business that has been serving the community for over 50 years. Our goal is to provide quality repairs on a timely basis. We strive to provide the Duncan Difference to each and every one of our customers. We provide a high level of customer communication throughout the repair process which include phone calls, text and email messaging with vehicle owners. Our technicians are certified in all areas of the auto repair industry and now have certification in the new aluminum repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Nissan

Reviews (1,006)

My Experience

Great job!! Great people on the front desk. Good communication on what's going on. Did excellent job on my truck. Totally recommend it!!

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Good outside. But a lot of dust inside

Customer Service

Returned Clean

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Good service and good work

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They are done to earth, easy to communicate, and have a caring attitude.

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Interior was left very dirty and dusty upon getting the truck back. Exterior was clean though. Small scratch in the bumper that was replaced.

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Very satisfied with the repair. Car looks great!

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Personnel were polite & professional. My wife felt like she received "Red Carpet" treatment throughout the process.

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Front door needs adjustment

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Returned Clean

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The vinyl repair looks good but every time I called them to find out why the car wasn't done when they said it would probably be done they gave me the same answer that they had to wait until they got in there to see what all I know it's going before they would know if they had to order more parts. This happened several times after they said they were already working on the car.

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Fix it first time experience-POOR. Communication from Service Center to Client-POOR.

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Excellent service

Customer Service

Returned Clean