Durable Radiator & Auto Body, Inc.

4.9 (3,832reviews)
99%
393 Thomaston Avenue,  Waterbury,  CT  06702
Bot
Shop AssistantSparkles

In operation 117 years, 83 years at this location.

Durable is a fourth-generation, family-owned and operated auto body and full-service repair center proudly serving our community and neighbors since 1909. Our goal is to provide high-quality repairs in a timely and professional manner. Our family and team are factory certified for Tesla, Volkswagen, Volvo, Subaru, GM, Ford, Jeep, Honda, Acura, Nissan, Infiniti, Kia, Mazda, and more as we continue to grow. In addition to collision repair and mechanical services, we specialize in EV and hybrid vehicle repairs, towing and transportation services, and complete truck, fleet, and bus repair services through our dedicated truck repair shop. We service light-, medium-, and heavy-duty trucks, commercial fleets, vans, and buses. We are committed to delivering exceptional customer service and clear communication throughout the repair process, including convenient text and email updates to keep vehicle owners informed every step of the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 10:00 am
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru
Tesla
Volkswagen
Volvo

Reviews (3,832)

Likely to Recommend

Repair Quality

They disconnected my battery and didnt Connect it back correctly. There was a broken plastic on the inside of my rear door that was a result of the accident and it wasnt replaced.

Customer Service

Very respectful and kind

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a excellent job would recommend to anyone…

Customer Service

Did a excellent job would recommend to anyone…

My Experience

It was fixed fast and correctly

My Experience

Team was great, kept me updated. Rental was simple.

Likely to Recommend

I do recommend this shop all the time and it help that my AAA discount helped

Repair Quality

I was very satisfied with the service I received

Customer Service

I was very pleased

Returned Clean

Likely to Recommend

Repair Quality

Very nice work and on time.

Customer Service

Everything good!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Best in the area for quality AND price.

Repair Quality

Always on time. Always exceeded expectations. 4x customer.

Customer Service

Simply the best.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They even detailed my car and had it done earlier than promised.

Likely to Recommend

Repair Quality

Excellent body work done on my car

Customer Service

Staff were very helpful

My Experience

Always polite and professional. A pleasure to work with!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks amazing

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Buen trabajo andrew y bav

Customer Service

Isieron un buen trabajo Estoi muy satisfecho con el trabajo que nos hicieron bav y andrew

My Experience

My Experience