Dutchess Auto Collision

4.9 (74reviews)
95%
16 Pershing Ave,  Poughkeepsie,  NY  12601
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Rivian Passenger – R1T/R1S

Reviews (74)

My Experience

I felt that I was extremely well-treated by the entire staff. Everyone was friendly, showed real concern for my predicament, and ready to help in whatever way possible. The repair work is beautiful. The car looks like nothing bad had happened. Special shout-out to Ana, for all her personalized help throughout the claims process and the paperwork, the entire experience, and getting me a great price on a good rental car to tide me through. Thank you all at Dutchess Auto Collision!

My Experience

Dutchess Auto transformed my stressful experience of a deer collision into a hassle-free one! Ricky and Anna worked diligently with my car insurance company to ensure that my car was repaired promptly and to the highest standards, my car looks as good as new! Their friendly and highly skilled staff, along with their immaculate body shop, make this a great place to get your car serviced. They even offer tea or coffee if you need to wait. I highly recommend this location because they handled my car with such care and attention.

My Experience

Amazing job! They even bought my aftermarket’s fenders off of amazon and replaced the ones that were broken from the accident. Great communication and great customer service.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice workmanship and professionalism thank you Ricky

My Experience

Great work

Likely to Recommend

Repair Quality

Great performance

Customer Service

Great

Returned Clean

My Experience

Dutchess Auto Collision customer service is great. They know their job and they meet people where they are. If you need a repair please reach out to them.

My Experience

Only person I trust with my car… Has taken care of a total of 3 of my cars / repairs. Top tier are superb , my car looks brand new and is driving smooth. Thanks so much 😊… Have a client for a lifetime .

My Experience

Excellent service.

My Experience

Fast efficient and respectful

My Experience

Fast, efficient and respectful

Likely to Recommend

Repair Quality

I had to take my car somewhere else to get it fixed.

Customer Service

Poor

Returned Clean

Likely to Recommend

Repair Quality

I was kept informed of the progress of the repair of my vehicle. So far satisfied with the repairs done.

Customer Service

Very informative and easy to reach

Returned Clean

Likely to Recommend

U get what u pay for. Place is expensive but good. If for insurance work then I would wholeheartedly recommend. If u have to pay urself for some minor repairs I wld find a cheaper place.

Repair Quality

There were a few things that I had to go back to fix, oversights that took time away from vacation with kids. But the staff was very responsive and took care of everything promptly. Perhaps a bit closer attention to detail is warranted but the staff was extremely helpful and friendly.

Customer Service

See above.

Returned Clean

My Experience

Great experience and fast and quick service. Also great customer service.. lady at front desk was a big help

My Experience

My Experience

My car looks brand new ! Thank you for a job well done ,also courteous, polite and friendly staff.

Likely to Recommend

This shop is Top Notch.

Repair Quality

Dutchess Auto Collision took care of my car after crashing thru a tree that fell in front of me in the highway. The car was completely destroyed, I thought it was most likely be totaled, when I got my car back, I thought it was going to look ok. The car looked like the day it came out of the dealer, I'm not exaggerating. The people in the office are caring, friendly and professional. This place exceeded my expectations. I highly recommend for any Auto Collision or Auto reconditioning. Emmanuel Rodriguez

Customer Service

Great staff and management

Returned Clean