D&V Autobody Masters

4.8 (1,341reviews)
96%
42789 Trade West Drive,  Sterling,  VA  20166
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Shop AssistantSparkles

In operation 9 years.

D&V Auto Body Masters is a family-owned and operated facility in it's 38th year in Loudoun County! In addition to many OEM Certifications and advanced training, we're a Porsche Authorized Collision Center and Maserati Certified. We continuously train to give you and you vehicle the very best experience possible!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Polestar
Tesla
Volkswagen
Volvo

Reviews (1,341)

Customers say
Overall Customer Satisfaction
Customers consistently praise D&V Autobody Masters for outstanding repair quality, with many noting their vehicles looked better than new upon return. The shop receives high marks for proactive communication, keeping customers informed throughout the repair process. Staff professionalism and friendliness are frequently highlighted, with customers appreciating the welcoming atmosphere and expert guidance. Vehicle cleanliness at pickup is a recurring positive, with many customers noting their cars were returned cleaner than dropped off. Customers also commend the shop for effectively advocating with insurance companies to ensure proper repairs using OEM parts. Areas noted for improvement directly from customer comments include more frequent status updates, more accurate initial time estimates, and clearer completion timelines, as some repairs took longer than initially projected.
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"... getting by with some repair work to some parts. The quality of work performed was fantastic and I'm so glad to see my car back in top form!" Read more
"... throughout the whole process and very reachable. Quality of the work was top notch and cleaning the car was a nice touch. I dont intend ..." Read more
"They were very professional. They did a great job on my car and got it done in a reasonable amount of time."
"Dare I say the car looks better than the day I bought it used a year ago."
"... repairs didnt not seem like they were QC'd in any way. Parts did not fit correctly. Mismatched parts. I asked for my original parts on several occasions ..." Read more
"Absolutely! I always knew the status of repair and was kept in the loop on everything. The team even asked me ..." Read more
"Extremely communicative throughout the whole process and very reachable. Quality of the work was top notch ..." Read more
"Absolutely nothing negative to note at all. Everyone communicated proactively and efficiently. They extended so much grace and explained everything ..." Read more
"The overall repair quality was unsatisfactory. The communication was vague and not specific, which created challenges on my end with coordinating ..." Read more
"I wasnt happy with the communication concerning my car. Also the amount of time to fix is was very ..." Read more

Likely to Recommend

Repair Quality

The team does an excellent job as always they always go above and beyond no issues here they’ve been a long-term family to me and always take care of me

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Good communication

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Overall, I am very satisfied with the final result. The quality of the work is exceptional, the staff was professional, and the shop environment is impressively clean. My only area of concern was the six-week turnaround time for a non-fault incident, along with a change in advisors during the process. While insurance coordination takes time, improving efficiency here would make for a much better overall experience.

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Kevin and team do a great job. I'm a repeat customer.

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I was pleased with Calvin once he took over from Marco who was not very responsive.

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I am satisfied with the repair, and more of that the car cleanups after repair

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The work was done well. So far no problems.

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The team did an excellent job and I would recommend anyone with a luxury vehicle or electric to work with D&V Masters

Repair Quality

I initially was not sure where to repair my vehicle until I was referred to D&V Masters by Tyson’s Corner Collision Center- I’m glad I brought it here! Mario and his team worked to ensure my car was finished in an extremely timely manner. I received it much sooner than anticipated and they were very communicative every step of the way. Him/ his team were able to answer any questions I had and got me the car back better than I dropped it off in! I would definitely recommend anyone with a luxury vehicle/ electric to come to D&V AUTOBODY masters.

Customer Service

Excellent customer service and informative staff

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