D&V Autobody Masters

4.8 (1,333reviews)
96%
42789 Trade West Drive,  Sterling,  VA  20166
Bot
Shop AssistantSparkles

In operation 9 years.

D&V Auto Body Masters is a family-owned and operated facility in it's 38th year in Loudoun County! In addition to many OEM Certifications and advanced training, we're a Porsche Authorized Collision Center and Maserati Certified. We continuously train to give you and you vehicle the very best experience possible!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Polestar
Tesla
Volkswagen
Volvo

Reviews (1,333)

Likely to Recommend

Repair Quality

My car is like new, or perhaps even better.

Customer Service

Very good, frequent communication.

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Likely to Recommend

Repair Quality

Needed to have one spot fixed before being able to pick up, also thought I was getting hood fixed from rock chips. Passenger door window trim came off and i had to put it back on a few days later.

Customer Service

Front office staff was great.

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Likely to Recommend

Would absolutely recommend D&V

Repair Quality

Quality of the work was excellent and the staff are helpful and responsive

Customer Service

Staff was proactive in providing updates

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Repair Quality

The best quality of work around!

Customer Service

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Definitely

Repair Quality

Extremely beautiful quality

Customer Service

Really great and communicative customer service!

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Repair Quality

Great job, but it seems to have taken too long. (The GEICO insurance company probably didn't help matters).

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Repair Quality

David was excellent in keeping me updated and explaining every step of the process. I will for sure use your services again!

Customer Service

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For sure, BEST Shop I have ever worked with! I hope I don't have to do this again but if so & I will be calling D&V again myself.

Repair Quality

Looks great!

Customer Service

Best shop I have ever worked with, very personal, friendly, good communication and he even took my boys on a tour through your super clean, professional shop. The boys LOVED the experience..... and they even had snack and a small soda they raided from the waiting area to top it all off.

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I would not recommend D&V due to the details I shared earlier.

Repair Quality

While I chose D&V based on past experience and positive online reviews, my recent service fell significantly short of expectations. The repair time exceeded rental limits, and the final cost was over four times the insurance estimate without adequate explanation for the increased scope. Paperwork errors and a lack of understanding regarding insurance approvals and actual work performed were consistently present. Furthermore, D&V attempted to charge an additional $700 to the insurance company upon completion, which was denied. I also noted a potential increase in the rear passenger side door panel gap, which the advisor attributed to Tesla's manufacturing without verifying pre-repair conditions.

Customer Service

I picked D&V based on previous experience and online reviews, but the recent experience was far below my expectations. Time to fix exceeded rentals limits and cost more than 4 four times insurance estates with no good explanation of the increased scope. The service advisor made multiple mistakes in paperwork and did not have a good understanding of what insurance approved and what was actually done on the car. Upon completion, D&V tried to take additional $700 from insurance before releasing the car, in which insurance denied. Quality of work was a bit poor in one area where (I believe) an increased panel gap was introduced in the rear passenger side door. The advisor blamed Tesla for poor quality work without checking previous pictures for the area he claimed to have.

Returned Clean