D&V Autobody Masters
In operation 9 years.
D&V Auto Body Masters is a family-owned and operated facility in it's 38th year in Loudoun County! In addition to many OEM Certifications and advanced training, we're a Porsche Authorized Collision Center and Maserati Certified. We continuously train to give you and you vehicle the very best experience possible!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service from start to finish. I like the status update every week.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. And very helpful throughout the insurance process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only D&V Masters ever!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
As long as insurance companies are not involved.
Repair Quality - 4.5/5.0 -
The workmanship on the car is great! The time that it took to repair the car was a huge inconvenience. Not all due to D&V, but the 7 week process was extremely slow and painful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
You guy's came highly recommended, the work that was done looks fantastic, but the lack of communication and how dirty the car was when I picked it up, I'd be reluctant to give a higher score.
Repair Quality - 4.5/5.0 -
Would have gone with 10, but my car was only supposed to take a week (at most) and it actually took far longer (over two weeks).
Customer Service - 2.5/5.0 -
Communication from D&V was non-existent. No one ever provided status updates or that my car would take longer than expected. There was also an issue with State Farm not communicating with D&V for supplemental claim coverage that I wasn't informed of until just prior to my retrieving the car. I will say that everyone at D&V was polite and helpful, but you guys are an elite body shop and can and should do better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. They do a thorough work
Customer Service - 5.0/5.0 -
Constant communication updating me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I was so disappointed with the lack of communication, I couldnt in good faith recommend D&V
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
I couldn't get anyone to give me answer on when the car would be ready. Even an estimate. No proactive communications. Nothing. Ultimately this cost me out of pocket as I could have returned my car earlier if my question about being ready was answered
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
some panel gap is a tiny bit inconsistent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The damage was not repaired properly so we have to bring the car back.
Customer Service - 3.0/5.0 -
The repair was supposed to take 2 days but it took 4 days and it wasn't properly repaired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely continue to recommend to all of my friends, family and colleagues
Repair Quality - 5.0/5.0 -
Extremely happy with the service I received from Celvin and the entire team to make this a smooth process.
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very nice work on the paint and door work. No issues so far. Unfortunate that parts took a while to come in, but can’t control that. Could be better with more frequent status updates. Maybe on a weekly rigor?
Customer Service - 2.5/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The length of time waiting on parts and needing to bring the car back after repair work was completed.
Customer Service - 5.0/5.0 -
My emails were always answered promptly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a hole in the undercarriage fiberglass and could not detect where the hole was after repairs.
Customer Service - 5.0/5.0 -
I frequently received unsolicited status reports. Duration of repairs was approximately close to the initial estimate. The car was clean and ready when I picked it up.